Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

USPS Mailing Options Missing?

Trying to print a mailing label for Media Mail. It is greyed out. What is the issue?

ESUS Tracking Still Extremely Unreliable

Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...

Resolved! Can you use USPS priority mail boxes when shipping with USPS Ground Advantage?

Are you able to ship USPS Ground packages with the free USPS priority mail boxes?

Trouble setting additional items for free shipping

I have up to 10 of the same item for sale. $10 shipping for any number bought. I have the combined shipping checked, but it still puts $10 shipping for each item. I have a buyer that wants all 10, but I can't make any adjustments to the listing that ...

Shipping to Australia.

I'm trying to send an invoice to a buyer in Australia but the ebay system will not let me. It says I can't send an invoice to an international buyer. Why? Why does ebay always change things to make it harder? Simpler would make more sense. How can I ...

Do I need an EORI number to ship to Germany?

I'm shipping with Fedex Priority to Germany for the first time in a long time and a lot of the regulations for EU customs were updated a year or two back and it seems having a EORI number is one newer requirement for import/export into the EU/UK. I c...

Buyer in Canada

A buyer bought a pair of women’s Nike athletic pants. When I filled out the customs form and print s the shipping label it has a CS/PO Box in New York as the shipping address. Is this correct? First time shipping International. Thanks

International shipping

On March 21 2024 I received an International order for 135.00 in merchandise. I shipped the merchandise the same day to the 110 Internationale Blvd in Glendale Heights IL. Tonight I received a message from the customer wanting to know where her merch...

eBay Standard Envelopes not showing "Delivered"

I just started offering eBay standard envelope as a shipping option especially for cheaper pokemon/trading cards. A good amount of the envelopes I send out never get marked as "Delivered" so i've had a few customers file item not received claims. I'm...

Shipping label suddenly password protected

Hello community after I purchase a label thru ebay, and then try to print it I get a technical difficulties try again message: and I also get 2-3 printer error ebay shippimg label this document is password protected notifications: so then I save lab...

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eBay standard envelope issues

I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...

International buyers can't request combined shipping

Does anyone have any insight on why international buyers can't request an invoice from me for combined shipping? I've been selling coins on eBay for years and years and this used to work fine. They'd add the items to their cart, request an invoice, a...

Shipping label

If I refunded a shipping label and then I sell the item do I still get the refund pls I need to know I'm worried

shipping fedex using ebay

I have a 16x16x8 box, going to a residence, weight 7 pounds and using using fedex AND it is MUCH cheaper than either USPS or UPS.Now for the rub......are there any hidden costs that will arise when it gets to the buyer, that will be charged for after...

My item says it’s delivered, but USPS withheld it and is asking me to pay for postage?

I recently purchased an item with included shipping costs of $6 via USPS Ground Advantage. Today, I received a notification that the item has arrived. However, when I checked my mailbox, there was only a slip instructing me to pick it up at the USPS ...