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jokajax42
Community Member
Posts: 1
Registered: ‎03-18-2014
how do I open up a case?

How do I open up a case? Ebay keeps sending me to the help screen from the resolution center and I've been searching how to open up a case for an hour and ebay keeps sending me to the same screen in the help page. I just want to know how to open up a case to get my **bleep** money back.

Other Answers: 1
Community Member
Posts: 5,417
Registered: ‎04-21-2007
Answered
in reply to jokajax42

First of all....tell us what the problem is.  Did you not receive an item, or was your item not as described?  Just click on the appropriate radio button in the RC screen.

 

Or are you clicking on "My problem is not listed here"?

 

http://pages.ebay.com/ebay-money-back-guarantee/how-to-help.html

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