The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 03-18-2014 09:20 PM
How do I open up a case? Ebay keeps sending me to the help screen from the resolution center and I've been searching how to open up a case for an hour and ebay keeps sending me to the same screen in the help page. I just want to know how to open up a case to get my **bleep** money back.
on 03-18-2014 09:27 PM
First of all....tell us what the problem is. Did you not receive an item, or was your item not as described? Just click on the appropriate radio button in the RC screen.
Or are you clicking on "My problem is not listed here"?