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how do I open up a case?

How do I open up a case? Ebay keeps sending me to the help screen from the resolution center and I've been searching how to open up a case for an hour and ebay keeps sending me to the same screen in the help page. I just want to know how to open up a case to get my **bleep** money back.

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Answers (1)

Answers (1)

First of all....tell us what the problem is.  Did you not receive an item, or was your item not as described?  Just click on the appropriate radio button in the RC screen.

 

Or are you clicking on "My problem is not listed here"?

 

http://pages.ebay.com/ebay-money-back-guarantee/how-to-help.html

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“To be able to ask a question clearly is two-thirds of the way to getting it answered.” – John Ruskin