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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 486 Views
  • 0 replies
  • 17 helpful

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

FEED BACK FROM BUYER

Has anyone ever contacted the president of ebay Jamie Lannone?I'm out of options and ebay has been no help.Customer left negative feed back after asking for an additional item (that is no where in my listing)ebay calls this extortion on their "rules"...

Communication with Customer

I sent a reply to a buyer who asked a question and required additional photos, The reply didn't go through.Stating :It appears your message contains contact or payment information which is not allowed under our Member-to-member contact policy. For th...

CHECK YOUR TRANSACTION REPORTS "SOLD VIA PROMOTED LISTINGS" ADDED TO EVERY SALE ON DELAY

I have been selling full-time on eBay since Covid started(4 years) and for 15 years total. I know my sales and my repeat customers and my sending offers. Well eBay has reached an all-time low as I have experienced all of their lows. I am noticing tha...

So buyer gets my item, I wait a month for payment?

I want my item back asap. This isn’t right. I sell a high dollar item got it shipped out the next day delivered 2 days early and have to wait til jul 7 to get MY MONEY. This is terrible. Now I have nothing to buy more liquidation until they feel like...

Protecting minors policy

'We had to remove your listing because it didn’t follow our Protecting minors policy. We don’t allow listings that include images or descriptions of minors (under 18) in a compromising situation, even if the listing is not intended to be sexual in na...

User avatar by Adventurer
  • 100 Views
  • 4 replies
  • 0 helpful

My eBay: Sizes (Sneakers)

eBay has Garage to store your car models and Collections (why does it still say beta after it's been live a few years?) to keep track of your trading cards. I spotted a new item in the My eBay menu: Sizes https://www.ebay.com/mysize/hub Looks like it...

Ebay Suspended my account for seemingly NO REASON!

Hi, I was just wondering if this is normal. I sold a $5000+ dollar camera on ebay a couple days ago, shipped it yesterday and today my account was suspended just before payout! I have sold a couple of $2000+ items before and they just held the funds ...

Understanding shipping charges with offers

It’s been a number of years since I’ve sold on eBay on a regular basis, so forgive what could be a stupid question: I listed an item $3500 free shipping i received an offer that said $2200 + shippingIs this just a standard eBay response that means th...

Weird International Shipment/Reseller Experience

So here's a weird one: I sold a camera lens a few months ago through the International Shipping Program, and the buyer later opened a return and left negative feedback, reporting that it was heavily damaged in transit. Since it was through the ISP, e...

selling

Hi i Iisted several products yesterday and today and none of them are appearing when i search from them. also i asked a friend and my profile says i have no active listings. i have read that it take 24 hours to be indexed and i have edited them since...

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Resolved! How should I take this? lol

I just saw one of my listing photos on another sellers listing? Should I be mad or flattered? lolIs there an implied copyright on pictures? Thanks all. I'm not bent out of shape over it. I just think it's pure laziness on other sellers part.

User avatar by Adventurer
  • 217 Views
  • 10 replies
  • 0 helpful

Can't SEARCH by Newly Listed or Ending Soonest Anymore?

So are we no longer able to search our favorite collectible categories by NEWLY LISTED and ENDING SOONEST? I can't seem to figure out how and it seems this IMPORTANT FUNCTION has been eliminated from search? I am very disappointed if this is the case...

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