Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

How do I submit a feature request?

I want to submit something to the eBay product and development team. How do I make suggestions to eBay to improve their app?

Double listing

I listed the same item twice How can I cancel one??

Returns lately

So in the last couple of months we have had a lot of returns opened up "" BUT """ they never end up returning the item and the return closes... Just feels like they are opening them up ( returns ) in hopes to get refunded and keep the item ?!?!?! Has...

Leave ebay now, sinking ship

If your not aware , look at not only how much your paid out but also at how ebay sets obstacles between you and your earnings. Today my account was blocked after 6 years because they wanted to re verify my banking information, rather than approach it...

Buyer claims they didn't receive pkg - I am unable to update tracking information

Hello, one of my buyers opened a claim, claiming he didn't receive his package but the item shows as delivered. See the attached - then EBay gives these options for me to respond so I messaged the buyer to go to his post office to ask about the GPS, ...

eBay does not care.

I had a car accident last month and my eBay boxes were tossed out of my trunk. I was rear ended on the interstate during a storm. I had to tell my customers that their money was going to be refunded. I even showed my car with one box still in the tru...

Messaging is down

A member is trying to ask me a question about an item I have listed for sale. eBay messaging is down and under maintenance, so I can’t respond. How can I contact the member to answer his question?

Is there a way to share that you’ve lowered your prices?

I lowered prices or changed to free shipping on over 90% of my 78 items for a special sale, is there a way to share that info.

Complex templates in the item description

I'm a seller on Ebay, but I also buy a lot. So I see a lot of other store's listings.I noticed a lot of stores use templates in their item descriptions. It's almost like they have a mini website with menus, pictures, tables, and more embedded into th...

Feedback Showing On New Listing Pages

Over one year ago a buyer gave me positive feedback with a comment that the doll I sold her had a mark on the chin. That is the feedback comment that ebay has chosen to show on all my listings. They could have picked from hundreds of excellent feedba...

Can YOU predict the future?

I'm starting a pool. Pick the date of when I get my next sale. Only applies in 2024. lol Winner gets 1 month FREE of me not complaining about eBay. Anyone commenting about why I still have listings on here is disqualified. Tiebreaker - closest within...

After 22+ years I'm out. Sellers have no protection

Last month I sold a camera lens , that was returned to me just a shell with all the insides ( motor) taken out. I took it as a cost of doing business and moved on1 week ago I got a return request on an item listed " for parts" "not working" with plen...