Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Very messing transaction. Need help

I am both a buyer and seller So I am seeking advice from both sides. I made a large purchase from a high number seller. The package was never registered at the PO. He said he left it on the counter. No receipt. I was finally allowed to do a did not r...

Resolved! Selling - price change

How do I change the price on what I'm selling?

Why is it as a seller and a buyer I get screwed

When I sold on here full time, I was held to such high standards by ebay and the customers. I purchased an item for $1200+ two weeks ago from a seller. After failing to ship, he abruptly cancelled my order today as "buyer requested cancellation." I l...

The buyer doesn’t pick up item and don’t respond to me.

I sold item and received the money. Shipping service - only local pick up. I contacted the buyer and sent him local address for pick up. The buyer's account shows the New York, I'm from California. The buyer doesn't respond to me for two days.What to...

Sold an item for local pick up. Still not picked up. What to do?

Sold an item for local pickup in 2018. It is now 2022. Buyer paid. Buyer knew it was local pickup. Can I re-sell this item? It is taking up a lot of space and care.

eBay keeps refunding buyers because the item is running late

As the title says, eBay keeps refunding buyers because the item is running late. I'm not talking about weeks or months of being late. I'm talking only 4-5 days. Buyers will open up a item not received request around this time and a few days later eBa...

UPC Workaround?

UPC is required for this but I keep getting a "UPC Not Recognized" message so can't list.I'm taking it right from the package! Yes, of course, I've checked to make sure it's correct.There are newer versions but it's not a product that expires.I swear...

Resolved! Ebay refunded buyer for item thats cleared customs but not yet delivered

Shipped the item from US.Item arrived in the country of the buyer and got stuck at customs saying its cleared.Its 2 weeks overdue for delivery so buyer started a claim.I asked buyer to contact locals to get the package status yet i have not received ...

Resolved! Insertion and Final Value Fees

When did insertion and final value fees start Doesn't eBay already charge us a percentage of each sale made Yesterday I was charged with my first insertion fee

Express payout - Ebay never sends notificaiton to verify debit card (now randomly wants verified)

Had to get a new debit card in late January so not sure if this is even the cause. The new card was the same number experiiation but different CVV 3 digit code. When I tried getting instant payout it gave this message and greyed the option out and pu...

Icon in App Under Selling

Hi, when I’m in the app, I’m the selling section, there is an icon under tasks that says “buyer paid-ship now”. However, everything has been shipped. I can’t get rid of that icon. Does anyone know how I can delete it? Thanks!

Error coin fakes on eBay

Ebay error coin listing have disintegrated into people posting junk as an error at exorbitant prices. It makes eBay look bad untrustworthy. Over 50% of the coins listed as errors that we reviewed are not even close to being an error. Some coins are e...

Retracting a Bid

I am trying to retract a bid for an item. I simply did not see that the item was only available for pickup. I have tried to contact the seller, and the seller has been unresponsive. There is currently more than 12 hours left for the auction. How do I...

Avoid Scams

How can I avoid cheating or scams on eBay? Sometimes I receive fake orders. How can I avoid them???

selling

i have wood carving items, im a local seller in sri lanka. so can i sell on ebay? and as a professional sellers, please tell me that how to boost my products, what are the best platforms you reccomend.