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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Promoted Listing fees algorithm - Ebay scamming sellers

Ebay charged me promoted listing fees for items which were not clicked through the promotions. I only found about it through an error. I sell lab equipment and a customer requested to split up a glass reactor as he only need the stirring mechanism. l...

How to prevent Account Restrictions and Suspensions

I have been an eBay seller for over 20 yrs. One of my main objectives is to have 100% satisfied customers and to remain in good standings with eBay. I have 100% positive feedback and am a #1 Rated Seller with eBay. However I keep getting suspended fo...

Barcodes purchase

I have recently purchased barcodes to list items on Amazon but Amazon is not accepting it. Amazon is verifying GS1 codes. When i checked my purchased barcodes in gs1 database it was registered under someone else company. The seller told me that these...

eBay Teases Latest Version Of Magic AI Lister - Create Listings Using Only A Picture!

Heads up! eBay says they are internally testing a new iteration of the AI Magic Lister that will allow sellers to simply snap a picture and let the bots due the rest to create listings, with the expectation to roll it out to sellers in "the coming mo...

Resolved! Person who's profile says Mexico

I've had 2 separate people today message me to see if I will accept an offer(why not just send an offer) Anyway they're profile shows Mexico which I have excluded I am assuming this is because they have their address set to somewhere in the US? Thank...

Temporarily unlist, but save information on item

I have some items that have been misplaced. I want to temporarily take them off my listings until I find them, but do not want to lose the listing with all the information. Someone told me how to do this a while back, but I forgot how to do it. Could...

Late shipment

I provide a mail in repair service and the customer has to mail me their circuit board in for repair which makes some of my shipping times late. One of my customers just mailed me their board months later and ebay no longer has their shipping informa...

Facebook Instagram Connection

I had Facebook and Instagram connected and working for months on my eBay account. Now they will not relink. Has anyone experienced this and any fixes.

LOL! ---> Search

I wanted to check sold items for CN Rail. Interested to see how well Canadian National Railway items sell. The first 5 listings? A pair of pants, a Lego train kit, a pump, some kind of rod end joint & a pair of track pants. What a failure of a busine...

Drafts Disappearing From App And Desk/Laptop

Starting this new as per requested. I do my entire sales draft onto the phone app and save it. I will go home, and open my desk/laptop to look for it to tweak and complete it, but it is gone. I'll open the phone app again, and it has disappeared from...

User avatar by Explorer
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How to do a trade-in via eBay?

Background: I've been an individual buyer of items on eBay for my own use for many years; I've never been a seller. A couple of months ago on eBay I bought a used item in the Business & Industrial category from a seller who has long been in the busin...

User avatar by Adventurer
  • 126 Views
  • 5 replies
  • 0 helpful
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