Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Resolved! A "Ghost Listing" strikes again!

Just when I thought I'd seen the last of the "Ghost Listings" today I had another one. It's been some time since I've had one, I was hoping they were all gone now. I really hate having to cancel a sale for "out of stock" that I wasn't responsible for...

More sales

What can we do as a seller to increase our sales?

anyone on this at ebay?

this seems concerning and no warnings posted

Sales

I dont know about everyone else but my sales have come to a screeching halt. Not selling anything and I now have 500 listings. So discouraging.

Resolved! Buyer sends me return request, but claims only the packaging was damaged, not the contents.

I recently sold a statue collectible valued at $700 with a $200 shipping cost. After receiving the package, the buyer sent me a return request under the reason 'arrived damaged'. But then proceeded to say that only the boxes and foam packaging was da...

Buyer claimed item was not received...I responded immediately...how long do they have to respond?

Buyer bought an item from me.I shipped and provided tracking.Tracking shows that the item was received in mailbox.A month later the buyer claims the item was not received.I responded IMMEDIATELY with the tracking number once again in case they missed...

Handling Sales for An Estate

We are having trouble selling up my girlfriends fathers eBay account as an estate account to sell estate items. eBay is rejecting the EIN because the estate is not a recognized business. Would we be able to use her personal SSN to move the items with...

Charges for outstanding shipping label costs

Can someone help me? A friend sent me a page she found in her ebay account somewhere. She doesn't know how she got there. It was a list with auction ID#s then Details and under details it said Charges for outstanding shipping label costs. I don't und...

Multiple Listings Based On A Single Template

Hey all! Back again, this time with a question about templates and using them to create multiple listings. When it comes to either creating a template or a listing multiple items at once, I've been doing that for a while now with success; however, wh...

The cost of doing business n Ebay

i just shake my head. Sold this item a few minutes ago. What your buyer paidItem subtotal$100.00Shipping$0.00Sales tax*$7.75Order total**$107.75What you earned Order total$107.75eBay collected from buyerSales tax-$7.75Selling costsTransaction fees-$1...

Ebay has the worst customer service I've ever encountered. Bar none!

Every time I try to get an agent to chat with or a phone number to call to speak to a HUMAN BEING, they just loop me through "help" articles and then right back to where I started without disclosing how to contact an agent or without connecting me to...

Buyer initiating fraudulent claims

Good afternoon,This is a first for me but I thought someone could offer insight.A buyer initiated two claims for two pieces purchased. The buyer had bought three items. I emailed the buyer saying I was going tocombine the shipping and send in one pac...

The saddest thing I've ever seen in a thrift shop

Went thrifting today with a friend.My friend was thrilled to find two beautiful handmade quilts, each bearing a sewn-in fabric tag stating in detail that it was made by Grandma for her grandchildren and for what occasion. The tags stated their names ...

Buyer opened a payment dispute after refusing to pay import fees

I sold an item for £550.Got a message from the buyer saying he received an invoice from Parcelforce of £108.36 for Import VAT and that he was not planning on paying these costs, asking me to pay them or the item would need to be returned as not descr...

My Stock Locations

Hi, I know there is a way to add where my item is in my inventory. A bin or shelf number. Can someone please help with locating where that goes. I was thinking in SKU section but not sure.Thanks in advance!