Winter Seller Update
Check out the latest updates and features.
Check out the latest updates and features.
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Click the image above for the latest Announcements from eBay.
Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.
Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...
Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...
Do I have to super duper wrap it up if I’m hand delivering it to his building, his doorman, 2 blocks from Zabar’s that I need to go to today to buy bread?I shall refund his $15. Postal fee of course.pix partial view Zabar’s bread department
New sale ready to ship this morning, and when I went to send my customer a thank you/pre-shipment message, the Contact Buyer link is gone. From My eBay/Awaiting Shipment/Item Dropdown. Anyone else experiencing this?
When I sell an item, I notice that ebay takes its 13% fee based off the selling price plus taxes. Why is that?If i sell an item for $100, they should take out $13. But instead, if the buyer pays, say, $10 in taxes, ebay deducts 13% of $110 rather tha...
So let me get this straight..... if I use Promoted Listings to let's say... "promote a listing", I get to pay a percentage of my total sale to eBay for each and every time a buyer clicks on one of my PL listings and makes a purchase? Yet, at the same...
Ebay has TERRIBLE customer service and even worse policies!! I recently sold a card and the buyer received it, gave me good positive feedback and completed the transaction once he received the card. He even called ebay and told them everything was go...
Got a message today from someone saying they bought pens from me but all of 30 of them didn't work. I found this odd because I don't sell pens with 30 only 40. I offered a refund for them to send the pens back and they said they'd send the pens but d...
This has happened multiple times, we’re I will buy sports cards and shipping will be $6 and I will buy 5-10 diferent cards from a seller and they promise in there listing to offer combined shipping but when I pay, and ask if they can refund some of m...
I am selling in Art/Prints with 1,750 listings. My last listings quality report said that there were no recommended changes to make and I am 3rd in impressions from more than 22k sellers in this category.I just switched from manual promoted listings ...
I have attempted to find a way to notify Ebay of a Rocket Lamp they are selling that has been recalled in the U.K. for being a hazardous product. OPSS Bulletin 2207-0236. https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-...
I HAVE A BUYER WHO MADE AN OFFER ON A CARD THAT I AM SELLING AND I DON'T KNOW HOW TO SEND HIM AN OFFER FOR THE AMOUNT THAT HE WANTS TO PAY. IN THE LISTING, IT WAS NOT LISTED AS "MAKE AN OFFER".
I had purchased several New Era hats from a retail store. Recently Ebay Vero’d 17 listings out of 78 due to New Era claiming them as “counterfeit” when in fact every single hat has the original New Era price tag under the bill, and the gold sticker o...
For some reason all of a sudden, my volume pricing discounts are not being applied to my customers on their end when they check out. They are visible on the listings, but not being applied for the customer on their end of things. I am tiered of the e...
Dear Friends, Could someone be so kind as to add some color as to whether or not 'cross-listing' using a third party app is an eBay TOS violation? When I was searching through the eBay User Agreement, using the third party cross-posting apps appears ...
Are buyer groups necessary for an efficient store? What is the use of buyer groups?
I have 2 EB accounts. #1 (this one) is about 7 yrs old and was BELOW standard for a while. Now it's ABOVE standard, but I get practically no sales. maybe once every 2 weeks.Account#2 is consistently getting sales.I wonder why this is happening? Maybe...
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