Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Blocked forever, how can I solve the problem?

Good afternoon, I received a message that I was blocked forever, if the goods were sent on time, track codes were provided. Is it ebay that cares so much about sellers or how can this be understoodHow much effort I put in, congratulations arrived her...

does ebay actively allow counterfeit items... even US gov items like US postage stamps?

i see US postage stamps here on ebay for 0.15 that sell no place on the www for less than .66 each. is this even possible?also, the sellers are in china. is this even possible.one ad says International shipment of items may be subject to customs proc...

Tracking Shows Delivered but Buyers Says They Didn't Receive

I know I'm covered since tracking shows delivered and signed for.This buyer contacted me yesterday stating they received 3 of the 4 packages and to send them the post "ASAP".I checked the tracking since the post some times gets delivered a day or two...

You are using business policy, which is not supported by this listing tool, please sign up...

Very frustrated. Not sure what changed.My standard selling tactic (and I am selling just whatever stuff, not "pro" seller) - see same item and click "have one for sale" Well, now it let's me do this, then it would not let me LIST with error about shi...

Resolved! eBay forcing white background on images looks terrible sitewide!

I am extremely disappointed with eBay's recent decision to force a white background on images used in listings. This change has resulted in unsightly white panels being added to the sides and tops of product thumbnails, severely detracting from the o...

Fraudulent buyer scammed by business for a few thousand

I own a small business that sells mostly electronics. We had a buyer saying that a ton of items he purchased were not as described 40 days after delivery. While we did not accept returns, I accepted 14 returns from the same buyer after 40 days as a c...

Bud cancelations

Why does eBay allow bid retractions for entered wrong amount but does not make buyer enter new amount? They have told us many times they will suggest this but I guess ut is to hard.

Resolved! Sales on eBay down??

Are sales on eBay down right now ? my sales have been way down the last week or so.

Resolved! How to see a Buyers feedback ?

Hello- Having a issue where I can't look up someone's feedback history. With the new Format in the message Board, It doesn't show the persons feedback #. Before it showed their feedback # and when I clicked on it, I could look them up. When I go thru...

The tax number of the person who paid the income to the seller.

I would like to know the tax ID number of the person who paid the money to the seller. According to the withholding certificate, where should I contact?

Resolved! International shipping hubs

Hi there, can anyone explain what exactly happens at the ebay international shipping hubs when they receive an item (assuming they all have standardised processes)? Does ebay simply slap on a new shipping label over the new one and send it off withou...

Search results sure are frustrating

I have an engine listed on eBay. Getting ready to list another and thought I'd just use my existing and "sell similar".So a ran a basic search. Model, Size, Engine. Filter to Used. Filter High to Low. Not there.Filter Nearest 1st. Not there.Tried aga...

Where is Buyer's Zip code on a Best Offer?

I usually ship free, so knowing the buyer's Zip Code with a Best Offer is important in deciding whether to accept the offer. In the past the buyer's Zip Code was included with the offer, now it's not and I don't see anyway easy to find it. Any sugges...

Volume pricing and best offers?

Does anyone know if I accept offers on multiple items from a buyer, does Ebay also apply the volume pricing discount on top of that? I'm concerned about accepting low offers and then the buyer gets an additional discount on top of that.I would greatl...

Ebay no longer shipping to UK?

Just had a buyer wanting to know how much to ship to the UK...I scratched my head as all the settings are correct and went and checked the listing and it is gone! Not on the ship to list not on the no ship list.....now I know it is still there with p...