Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Restriction of eBay account

Hi eBay restricted my account for no reason, they’re asking for documents and invoices for the items that I listed, since I was buying all my item through eBay I was able to send that to them, but some items was my personal items and I have no receip...

Resolved! Accidentally promoted one of my listings

I was just making some revisions to a listing and I accidentally hit the “promote” option a few minutes ago. If I remove the listing right now will eBay still charge me? Or is that only if it sells?

A buyer from Ukraine asks me to sell my item to him. Is it allowed to sell and ship to him?

Hi all, (please excuse me for my English, it is not my native language) Yesterday I got a question from a potential buyer from the Ukraine. He wants to buy an item from me, that I have for sale on eBay.com. I live in Europe (EU). My postal service te...

Lee Law email

I received an email from ebay that i violated vero policy for otterbox cases that i had listed so they took them down. That is perfectly fine, i was unaware of it, wont ever list them again. About a week later i recieve an email from Michael claiming...

selling - connecting with a buyer whose offer was "automatically" declined...

Any help here would be appreciated!I just went to update the price of an item I'm selling. When I went in to view and see if there were any bids I missed, I noticed that an account bid just below the automatic decline bid amount and I missed it (and ...

Resolved! Last two bids are same. Why did one loose and the other win?

When I look at the bidding the last two bids are for $17.00 and yet one lost and the other won. Explain please!

Buyer not responding or paying

I stayed in my auction for payment to be made within 24 hours of auction end. They have not paid and will not respond. The winning bidder has 0 feedback. Can I cancel the ended auction and relist?

How to regularise the shipping bills in the bank

Hello friends, i hope all is well. Kindly assist me how to regularise the shipping bill on trade online icici.Thanx

Cost of goods

How could I determine my cost of goods sold. I don't have receipts, most items I sell are autographed which I obtained myself and are @ 20 years old or more. Also how do I account for the time I spent waiting on celebrities? Appreciate the help.

Resolved! high item not as described

Every month I receive a very high not as described rating. Would it be possible for me to see the items? My seller lever is top rated plus with trans defect rate of .09%. My return rate is 3.36% however I always resolve and provide complete refund. I...

Buyer return with missing parts….

Hii sold pair of Moissanite earrings and 10 days later buyer file return and say she just didn’t like it…I received the earrings back just 20 minutes a go and original 14k earring back is missing and she replace with metal backing not even gold or si...

Relisting everything I have listed?

I've been selling on eBay for years now. I listed some things years ago. One here and one there, ect. and honestly, have lost track of some of them. I just sold something and I can't find it. I completely forgot I even had this piece. Some items I wa...

Complain about customer service rep

I just hang up the phone , with a woman supposedly named Mary, which I don’t believe to be her true name, who was extremely rude to me.she refused to look into my case, kept interrupting my sentences and at the end, said she would just sit there quit...

Sendingcoffers to viewers

Send offers set up

New view page design

On desktop I have been put back in the "experiment" of the view page design. None of the issues that were there months ago have been fixed. The left side of the page and the right side are not synchronized when scrolling.There are STILL 2 rows of oth...