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Forum Posts

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Recent chages to listing pictures?

Changes to pictures in Ebay listing? Yesterday I noticed that I can't change or select the main picture when listing or revising a listing. It seems Ebay is picking a random picture as the main photo and it can't be changed. Anyone else having this p...

Strange scam maybe unique to one person

How dose this happen, new sell 13 sales so far now beyond discouraged so. buyer bought my most valuable item okay, never gets delivered false, he has it listed on his page, my item has a one of a kind serial number so he used a fake with completely d...

Resolved! Deer Antlers

Where can I find information regarding selling deer antlers? I have a collection of shed antlers collected from my farm and need to know if I can sell them and what are the rules and regulations around that.

How Ebay cheats sellers

I recently sold an item which was listed as buyer pays shipping. I specifically put in the exact wieght of the package and the dimensions. Ebay gave a range of 16-84 dollars. The auction ended and Ebay tells the buyer to pay $25 for shipping and then...

Ebay ID Verification

Hello, I used to sell on eBay a couple of years ago and am attempting to start selling on the platform again. I made 2 sales and 1 buy with no problems and then eBay put my account on hold last Wednesday. They wanted ID verification so I sent a copy ...

What is "Order level refund"?

I sometimes partial refund customers for combined shipping.I always wondered what the "Order level refund" is for and how/why you would use it.

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User avatar by Rockstar
  • 1421 Views
  • 4 replies
  • 0 helpful

Nazi Merchandise Being Sold Here!

There are Numerous listings full of NAZI Merchandise, This should not be allowed or Tolerated at any time, But especially with Ukraine & the Very Similar circumstances happening there, Ebay needs to pull these listings Immediately, You can even searc...

User avatar by Guide
  • 1457 Views
  • 37 replies
  • 2 helpful

International Fees for buyers registered address

I recently sold an item and saw that I was charged a fee because the Buyers registered address was out of USA.I may have been charged before and never noticed it and I really believe that is ebay's intention.I'm sure it is disclosed in their policy a...

Buyer used the return policy to commit fraud.

I sold a Bose QC 45 to a user and they used the return policy to commit fraud and keep the headphones for themselves, and now I have earnings of "-$30.38" due to the sales tax he had to pay.

User avatar by Enthusiast
  • 128 Views
  • 5 replies
  • 1 helpful

How to contact the CEO of ebay - i have a long list

been on ebay for 26yrs but have the worst customer service people that make it up, the supervisor level is even worse and their fees are getting out of hand. THEIR MOTO SHOULD BE "WE LOVE OUR BUYERS AND HATE OUR SELLERS" 7500 items sold and the last ...

Non paying bidder wants to pay after ebay cancelled the sale.

After 4 days passed and an item was not paid for, ebay sent me a message saying that I successfully cancelled a sale. I did nothing, ebay cancelled the transaction. Now, the day after the cancellation, the bidder sent a message saying they want to pa...

User avatar by Adventurer
  • 114 Views
  • 7 replies
  • 0 helpful

Selling From Pakistan

've registered my eBay account with Pakistani details. My intention is to sell from Pakistan within the US Marketplace and ship items from the USA to the USA, stating the item location as the USA. I also have a warehouse in the USA for shipping purpo...

User avatar by Enthusiast
  • 117 Views
  • 3 replies
  • 0 helpful

Mercari removed seller fees in April 2024

I use Mercari for some of my listings. Ebay has been a bit too bot friendly lately and of course the fees are the fees. Mercari removed seller fees. All of them. They DO have a fee to withdraw funds.. a $2.00 flat rate. Its better to withdraw a lot o...

EBAY'S SEARCH IS BROKEN!

I listed 6 of a new item last night.This morning I woke up and all 6 sold out.How were my customers able to find them?They must have used google. That's it.

User avatar by Rockstar
  • 363 Views
  • 21 replies
  • 2 helpful
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