Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Stop Automatic Offer Settings

Is there a way to turn off automatic offers? I can do them individually but it is very time consuming to turn them off, especially when eBay has a way to send them in bulk. I lowered the prices on many items that had automatic offers turned on and in...

Seller requesting a refund but then not responding to messages...

I sold a Dansk pot for a very low price because it was damaged. Photos were clear as was the description. The seller now has twice requested a refund and has threatened bad feedback, but they refuse to answer my messages. Is there a way to know if a ...

Where is the "PAUSE" button for a delayed shipping request????????

Here we go again with a Customer making a purchase followed by a message asking me to delay shipping ... this time they asked to wait to ship until after Thanksgiving ... like 5 days from now and I offer 1 Day Handling. Customer's message: Hi Mr_Linc...

I will no longer sell on Ebay due to Buyer scammers and Bad Customer services

I will no longer sell on ebay. It has been a nightmare and toxic. Sellers get treated horribly.

Why is e bay limiting its own income?

Why is e bay limiting its own income by limiting sale amount and items we can list while other auctions and venues advertise to attract more sellers and more goods? Is ebay run on socialist or communist ideals or do they have some incentive to limit ...

Resolved! What happens IF a BUYER pays for item & they don't pickup?

What happens IF a BUYER pays for item & they don't pickup? I have tried contacting several times to get ahold of the buyer. Is there a time limit they can tie you up?I am worried that my seasonal item is only good to sell fall/winter & dont want to b...

Ebay do NOT help sellers only buyers..its like talking to a brick wall

Hi AllThis is my 1st post, i am aware of EBay and how they treat their sellers, well it happened to me. I sold an item with a certificate of authenticity, it was the genuine deal. I checked to see if the buyer had great feedback and she did, so all g...

Resolved! ebay needs to bring back to Sellers rights to leave Negative feedback to buyers' that don't pay.

I'm seeing more and more complaints about buyers that don't pay. Ebay use to allow sellers to leave negative feedback if a seller has had a bad experience. Those rights have been taken away. Buyers have now really taken advantage of the situation. Es...

Halo Fees - Promoted vs. Non-Promoted Listings

Just learned a little bit about what ebay calls Halo sales, and I'm both confused and displeased. Hopefully a little clarification can ease some of my concern. Does anyone know if a non-promoted item will incur a halo fee after a buyer finds it throu...

Is There A Way to Save Ended Listings Longer Than 90 Days?

I'm looking to be on a nice hiatus for awhile and was wondering, if I ended all my listings is there a way that they'll still be available to relist if it's longer than 90 days? Or is there a workaround that? Was thinking maybe list them at some poin...

Would you sell farm ground on eBay?

I inherited some farm ground in Ohio. I was debating whether to try to sell it on eBay. I talked to my attorney, and he stated it would be no big deal and that he would do the paperwork. I have noticed that real estate transactions are not binding he...

Resolved! Selling an item with 7 available. How do I list

How do I make my listing show that I have seven of an item available?

Resolved! How to put all my items on sale?

I would like to put all my items on sale...Is there a way to do that without doing one by one?

I do not sell Internationally

Can someone explain why I am being charge a fee because a buyer lives and has a register address in China, but a ship-to address in the United States? Can they chargeback? Should this order be cancelled?

Business Policies - why bother?

Very PO'd seller here today. Months ago I updated our business policies when USPS changed to ground advantage shipping. My shipping policy is "free usps ground advantage" or Buyer chooses to pay $8.30 usps for priority. This policy was applied to all...