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Forum Posts

Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Serovital and This item is not permitted under the Prescription Drugs policy. Please do not relist.

I got this message "This item is not permitted under the Prescription Drugs policy. Please do not relist." when I tried to list Serovital supplements? I would understand if no one else was selling it but, there are. I am curious why I would get this ...

restriction in the usa and canada market because of high INR% rate

Hello everyone.my ebay account got restricted from selling and listing in the USA and Canadian markets because I had a high INR%, the not received cases were opened in May and june of 2023, 4 out of 6 were closed in my favor since the tracking shows ...

Screenshot 2024-03-15 114733.png
User avatar by Adventurer
  • 156 Views
  • 5 replies
  • 0 helpful

New packing slip design

I went to print a packing slip today only to find the new packing slip layout. Now it takes an entire page of paper with lots of wasted white space. They have including the shipping charge and the sales tax collected where before these were missing. ...

Resolved! sellers

Hi everyone, can you guys advice me please or inform me about what i'm doing wrong? I'm new seller and i can't understand what's wrong with my offers. You are all professional guys so please help me with advice.

Search is now working great!

That's called sarcasm So, have a polaris ride command sitting on my desk. Needs to be put in a location. Location I assigned it is in the description. So, a quick search and I'll find the location, and put it up.So, I search:Polaris Ride Command (and...

shipping discounts to buyers has this changed?

I have never offered shipping discounts to buyers. I always keep the ebay discount. but on my last sale the buyer paid the same as my shipping cost. I was puzzled . so this was on calculated shipping. I went to shipping preferences then shipping disc...

Payment holds

I've been a member of eBay since 1998. I have a 100% positive feedback rating. I have always shipped items right away, and I have always paid for the items I've bought as soon as the auction ended. I've been away from eBay for a while but just starte...

Ebay's new Offsite Ads Program- Will it kill sales?

I just saw some information saying that this new offsite ads program ( that ebay is offering us $100 to try) is in beta testing now and sometime in 2024 should go full scale. The intent is for ebay to no longer pay google for any ad space so our list...

User avatar by Rockstar
  • 2198 Views
  • 62 replies
  • 16 helpful

Resolved! This is more or less just a thing I wondered about.

I have had a couple of buyers that put a note like this when they either make an offer or purchase an item I sold. Had this one today: Buyer's note: payment for E1-731 as advertised No substitutions allowed. ..... thank you. 3/16/2024. So. My thing i...

Cancel Order

Are there any known scams where a order is paid for and within a few hours the buyer wants to cancel and be refunded? The payment is still processing so the payment has not yet cleared yet. Will cancelling the order prior to the payment being cleared...

Why are offers being sent automatically to buyers

I am finding that eBay is automatically sending offers to buyers without my consent. When I look on my active listings screen it shows I can click on send offers to a number of buyers but next to it keeps coming up send offers - sent. When I click on...

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