Selling

Forum Posts

Sorted by:

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Buyers Mistakenly Selecting Local Pickup At Checkout

I've been suddenly having this issue in the past 2 months of so, that has never happened in all my years as an eBay seller. Recently I keep getting buyers selecting local pickup at checkout, but expect shipping. I assume this is due to a change eBay ...

Top Rated seller sales tank

Why is it that each time I gain Top Rated seller, my sales stop or barely any sales? Top Rated seller is not a good thing apparently. Am I the only one?

Making an offer scam

Everytime I allow buyers to "Make Offer" I receive phony offers from buyers that want me to contact them outside of Ebay with a text and/or PayPal info. How can I stop this from happening? Once a buyer makes an offer and it is accepted, the item no l...

Another unannounced change - but this is good

Would have been nice to know before hand that 'it' got moved Now it must of been there when I changed auction to fixed, just didn't see - really notice it - But all in all better placement.

Resolved! Why does eBay allow auctions where you're not allowed to bid??

There is at least one seller who lists a valuable item in auction format with bidding starting at $1.00. But among the photos is one that says bidding is not allowed and all bids will be removed. The item is said to be available only at the Buy It No...

No market for these?? Wow!

How unfortunate that there does not seem to be a market for Lions Club banners. Very strange considering how famous the organization is! 7,400 listings & only 33 sales. No ads on Marketplace. I'll have to try my luck there since there is no competiti...

Sales Slump

Is everyone here in the US experiencing a HUGE downturn in sales?I used to do $3K a month, but the last few years sales have slumped by 2/3's or more.I have increased item levels by more that double, to no avail.I wish there was a real competitor to ...

How to get a person on the phone

I am trying to request a call back. I have tried everything. They are telling there is an option for this, but HOW?

"delete all photos" Missing

I am having a problem with deleting photos on my seller listing page. There is now just "see photo options" and "Edit". No "Delete all photos", "import from mobile" or "import from web". No "gallery plus", and no garbage can icon anymore. The only th...

Listings removed for VeRO Infringement Policy

I just received a message from Ebay that three of my listings have been removed per the Vero Infringement Policy. The three items were genuine Xerox toner cartridges. I have other Xerox items listed that I'm only assuming has been reviewed and is saf...

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

No views, no watchers, but Ebay says "Send Offer"

I've noticed this over the last month. I have items with zero views and zero watchers, but eBay has the "Send offer" option for these items. How can I send an offer when nobody has looked at an item? Has anyone else noticed this or have an explanatio...

As a seller, trying to accept return, but return address is incorrect

Hey there, I am hoping someone can help with a return that I am trying to approve as a seller. The return address is incorrect (it is the address that I had at the time of signing up), however all addresses (return/personal/billing/shipping) are list...

Buyer incorrectly claims he received wrong item

For a used laptop transaction, buyer is incorrectly claiming he received bunch of medical textbooks instead of laptop and demanding refund. Ive seen similar cases in this forum and followed some guidelines on how to handle it. First he raised a case ...