Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! International package stuck for over 2 months!

An international buyer contacted me because their package has been stuck in Elk Grove IL for 2 months now. He's asking for help and I'm not quite sure what to do. I can't really file a claim with USPS because the tracking shows it arrived to it's des...

Service standard policy — bad buyer experience rate

This is the new policy that eBay will enforce starting from 11-Dec-2023Service standard policy — bad buyer experience rate (ebay.com) My comment on this new policy revision: FAILURE Why Failure? 1. Significantly Not as Described: Buyer is allowed to ...

Feedback?

How do you get people to leave feedback? Out of probably 3,600 things we have sold, only 1,200 have left feedback.

Resolved! Ebay inter Shipping and location exclusions

I only found one posting about this so I want to ask again Do my excluded locations still qualify for the ebay international shipping program Or do they override that as well? Thanks

Would this violate Ebay policy to sell?

Going off another post I have I then wanted to ask this people here:I have a book/pamphlet created by the US Gov in 1946 on Guiding Your Youth.Now I could sell this paper copy and that's it. One person may get to enjoy it. Would I not be allowed to s...

Resolved! How to print Ebay Standard Envelope postage on Zebra ZP450 label printer

As the title says, I am not able to print the Ebay Standard Envelope postage to my Zebra ZP450 label printer using 4x6 labels. I download the label from Ebay as a .pdf. It prints out as a tiny label if I send it to my label printer. Only option is to...

Changes to Advanced Listing Form

https://community.ebay.com/t5/What-s-New/Check-out-the-changes-to-Listing-Flow-that-will-make-your/ba-p/34134349 These were discussed on this week's ebay for business podcast, but no announcement had been posted, as @dhbookds had pointed out....while...

Why are people ignoring my buy 1 get 1 free sale and still only buying 1 item from me

Ebay has a problem

Every day at some point, this website doesn't function properly. The shop by category drop down menu on the home page becomes unresponsive. If you go to the my ebay drop down menu, that will work. Usually this clears up in 10-15 minutes, but today it...

Resolved! e bay mail There are items awaiting your feedback

Helloebay sent me a message sayingThere are items awaiting your feedbackIt happened to me one day that I signed everyone and then one signed me negative.Am I required to sign before the buyer signs for me?Do I have to sign yes or yes?Will it affect m...

New Glitches?

Glitch #1. Anybody having trouble with eBay shipping labels today? All of my labels were scanned at the post office shortly after dropping them off. I then get a notice that they were all scanned "Delivered to a PO Box"?? Now I'm getting messages fro...

Why does eBay cut off sales at $600. Can we go back to Paypal?

The IRS removed that $600 limit from Paypal and some other payment services, but I guess eBay payments was not included. Can we go back to using Paypal rather than eBay payments so we can keep selling after hitting the $600 eBay limit? We'd also have...

No customer name on Packing Slip or order receipt for local pickup

I have had a couple of local buyers who wanted to pick up their orders. When I went to print out the packing slip and order receipt there is no option to include their name or address. Why?

buyer refused item on delivery because of signature issues but seems fishy

The buyer messaged me saying item was out for delivery all day but never got it. Now hes at the post office the next day and they dont know whats going on at the post office. I told him the package required a signature because of the high value ($330...

Resolved! I need to vent!

Two issues in 2 days. One buyer tells me she received the wrong color but she wants to keep it anyway. Told her to return it. I asked for proof of wrong color which she doesn't send but she just gives me a poor review anyway. Grrr.The second item was...