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Forum Posts

Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Item given to wrong person be delivery driver

I sold a $1200 item via eBay to a buyer, and FedEx (on the third try) delivered it to someone else. The buyer can't find the guy who received it. The local police are not cooperative. We think it was stolen at this point. We have filed a claim with F...

User avatar by Pathfinder
  • 161 Views
  • 4 replies
  • 0 helpful

Resolved! Received email from eBay stating that buyer is newly unregistered

I received an email from eBay notifying me that one of my buyers is now unregistered and not to ship the item that was purchased. Nor to contact the buyer, etc. eBay is a bit late on this because the buyer purchased the item October 22, and it was de...

User avatar by Thrill-Seeker
  • 111 Views
  • 3 replies
  • 1 helpful

Stop Automatic Offer Settings

Is there a way to turn off automatic offers? I can do them individually but it is very time consuming to turn them off, especially when eBay has a way to send them in bulk. I lowered the prices on many items that had automatic offers turned on and in...

Why is e bay limiting its own income?

Why is e bay limiting its own income by limiting sale amount and items we can list while other auctions and venues advertise to attract more sellers and more goods? Is ebay run on socialist or communist ideals or do they have some incentive to limit ...

Resolved! What happens IF a BUYER pays for item & they don't pickup?

What happens IF a BUYER pays for item & they don't pickup? I have tried contacting several times to get ahold of the buyer. Is there a time limit they can tie you up?I am worried that my seasonal item is only good to sell fall/winter & dont want to b...

User avatar by Thrill-Seeker
  • 416 Views
  • 17 replies
  • 0 helpful

Ebay do NOT help sellers only buyers..its like talking to a brick wall

Hi AllThis is my 1st post, i am aware of EBay and how they treat their sellers, well it happened to me. I sold an item with a certificate of authenticity, it was the genuine deal. I checked to see if the buyer had great feedback and she did, so all g...

User avatar by Enthusiast
  • 653 Views
  • 16 replies
  • 5 helpful

Resolved! ebay needs to bring back to Sellers rights to leave Negative feedback to buyers' that don't pay.

I'm seeing more and more complaints about buyers that don't pay. Ebay use to allow sellers to leave negative feedback if a seller has had a bad experience. Those rights have been taken away. Buyers have now really taken advantage of the situation. Es...

User avatar by Trailblazer
  • 2529 Views
  • 128 replies
  • 15 helpful

Halo Fees - Promoted vs. Non-Promoted Listings

Just learned a little bit about what ebay calls Halo sales, and I'm both confused and displeased. Hopefully a little clarification can ease some of my concern. Does anyone know if a non-promoted item will incur a halo fee after a buyer finds it throu...

Would you sell farm ground on eBay?

I inherited some farm ground in Ohio. I was debating whether to try to sell it on eBay. I talked to my attorney, and he stated it would be no big deal and that he would do the paperwork. I have noticed that real estate transactions are not binding he...

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