Selling

Forum Posts

Sorted by:

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

"Sell what is in demand" Enough with the vagueness

A group of sellers ALWAYS give the advice, "Sell what is in demand." So.........what is that? Without mentioning gold, phones, shoes & Gretzky RCs, what do you consider 'in demand' items? I don't need to know because I don't have them nor can I affor...

Is it possible to see who retracted an offer?

I had someone make a fair offer on something and before I could respond they retracted the offer. There’s no history anywhere other than a note that it’s been retracted. Is there anyway to see who and why they retracted it? I’ve seen some stuff on he...

You can't start a return for this item You have already opened an eBay Money Back Guarantee case for

Hi, I bought a camera and lens which i opened a case for as didn't get posted for a week when paid for next day delivery.Anyway camera finally arrived but is faulty.I tried to start a return but eaby said i had a case open.So i closed the case as it ...

eBay partner network

Did you know what is "ebay partner network" and how does it work?

Sorry if asked... Recommended online tax filing site for those with regular w-2 and ebay business

I have used Taxact before so I do like that much of my general info is easily imported, but looking for something different if I can somehow do it free or cheaper. From Taxact website, it looks like the only option if you do online sales would be the...

Resolved! Need Help: Promoted Listings Impressions Dropped Since July 2023

I've been facing a challenging issue where my promoted listings impressions took a sharp decline at the end of July 2023 and haven't bounced back since. It's been quite some time now, April 2024, without recovery. I'm reaching out to see if anyone ha...

Search within a sellers listings on Android/iPhone missing

I am wanting to send potential buyers to my listings via my direct url. However on Android when they click on the url they arrive on my page with no way for them to search my listings. Is this function not available? That's so weird and inconvenient....

service on ebay

what is going on with ebay all my sale items have disappeared from bay and I cannot get anyone to help me

Are there any class action suits against Ebay dealing with fraud via financial institutions?

I ran into an issue, which I believe Ebay is well aware of.I had a buyer open a case with their financial institution.A relatively expensive professionally graded item.The buyer did not follow any of Ebay policy.Did not open an Ebay Return.Filed with...

New Selling Tool

Seems that EB has changed their selling tool so that now it is impossible to edit an individual listing because the "format" is greyed out. Now you have to use "actions" and then change. I discovered this after days of telephone and chat. This is a m...

Slipping business card in packaging?

Are we allowed to include business cards in our packaging? I have had multiple buyers asking if I have a business card and I don't put them in any of my listings or store description to avoid breaking any policies. Would I get into trouble if I start...

Huge drop in sales since October, 2023!

My sales have been practically non-existent since October of this year. They were consistently good or better than good for years. Now I don't even get questions about almost 500 items that I have posted. I'm horrified!!!!Is anyone else who was consi...

Buyer can't figure out how to answer feedback revision request.

I have a buyer who wants to revise a negative feedback. I sent the request and the buyer sent a message to me with their revised feedback in it instead of doing it through the request. Although I instructed them on what to do I'm pretty certain they ...

Adding social media accounts

Is it a violation of the rules to add our own social media accounts to the product description on eBay? Thank you.

Resolved! pricing on listing

I've tried to list an item and price it in USD, but the space has a PHP in it. I don't want to list in foreign currency and can't remove this PHP. What do I do?