Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Rainbow Brite Sprites listing unpaid multiple times

I have listed a group of Rainbow Brite Sprites multiple times; the item sells and each time the buyer does not pay. This seems unusual. Is there something weird going on with this particular item?

Another eBay seller threatens to report me because I would not let them send me a shipping label

We have been sellers for over 10 years, we have never had another seller tell us they would by an item but wanted to send their own shipping label. The item was listed with calculated shipping. When I told them I was not comfortable with that transac...

Sellers: Know products you are selling!

As a regular buyer on eBay, I would suggest to Sellers to please KNOW the items you are selling in order to avoid a back and forth conversation. Example: There are many Sellers of womens' Chico's brand of clothing who do not understand the company's ...

My total sales numbers are off

My total sales numbers are offI calculated the amount on a excel by checking my payouts and it comes out to a different amount than it shows on the seller dashboard. It’s off by $83.63 in the final amount when I compared both numbers. What am I missi...

Counteroffers OFF as default when sending offers?

I sell both auction and fixed price items. Every now and then on my fixed price items, I can "send offer" to buyers that are interested in the item, which is great. What's not great, though is always having to go in a level and uncheck "counteroffers...

With ebay's new bleep "pre-checkout" Is there anyway to let buyers use coupon codes?

I always had good luck getting return customers by giving previous buyers coupon codes, I'd give a 5% off code and the buyer would often look through all of my inventory and buy something which there's no way they would have otherwise. Now with ebay'...

Resolved! Multiple user IDs and names for a single buyer. All have identical address in Portland, OR.

Here is the scenario. Purchases of 2 items each are made back to back 4 times (8 items total), using 3-4 different user IDs--each with a different obviously fake name. All 4 orders have exactly the same name or code at a freight forwarding address in...

My Excluded Shipping Locations Were Changed

I was processing a couple small sells this morning and noticed that one is shipping to Hawaii I added Alaska and Hawaii to my excluded list back when they quit letting us add an upcharge.I went and checked my listings and every one of them was open f...

Resolved! Buyer claims item arrived damaged

I have a buyer who claims the necklace he purchased arrived damaged. It was sent undamaged. The photos he sent show the item was intentionally broken to claim a return. It was impossible for the item to have the type of damage sustained as he claims....

Local pickup

What can I do to release funds when the buyer sends the incorrect confirmation code and they quit responding after item transfer. It’s only $7 but it’s the principle of the matter. They purposely sent the incorrect code.

vacation mode

If I need to leave Ebay for 2-3 months, should I go on vacation mode or just end all of my listings? I don't want to lose my selling list!! Thanks!!!

Help me get Ebay vehicle compatibility to show up on listings.

So I regularly list car parts. I'm getting terribly frustrated with ebay NOT showing the list of vehicles my parts fit. As an example, eBay has in its catalog Melling JB-817 engine lifters. These lifters fit 5000+ different vehicles. I have in hand Q...

Resolved! What is the deal with this What-not auction site? It sounds childish.

All I ever hear on YouTube resellers sites is " my Whatnot sale and trains". This sounds so goofy to me and not anything I would be interested in but sounds like these sellers are raking it in. Do you see Ebay doing this in the future?

eBay Sending Messages Baseball Card is Counterfeit But Is A Legit Reprint

Any other sports cards sellers getting messages from eBay's review team stating because the card is counterfeit, they shut the auction down? The card is not a "counterfeit" but a legit "reprint". This is the second time they have done this. The first...

Anyone else have Ebay remove LOTS of listings, with NO explanation as to why ?

Following up from a different forum, A different member mentioned in a very old post, having the same sort of issue, and we replied with the following message, but since our incident occurred much more recently, we decided to start a different thread...