Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Ebay is organized crime

Just more lies and delays from the idiots at ebay who can tell you they messed up but can do nothing to help.Days and hours spnt on the phone and online just to have repeats of the same errors.When they get your money they turn on you in every way to...

Buyer filed false payment dispute and his bank sided with me!

So the buyer purchased my fixed listing item and then immediately wanted to cancel it because of buyer’s remorse “purchased by mistake”. After a day I get a message from this buyer saying “ohh so you’re going to be difficult about it.” like it was my...

Resolved! Buyer changed address amidst sale

I sold an item and have made out a shipping label to the address Ebay was given. Do I need to cancel this sale and label or what do I do.

Seller Bids, Retracts 5 Times, Gets Top Bid, and then Backs Out and Can't Retract Anymore. ??

I'm new to eBay, so I'm not totally sure how the bidding process looks on the buyer's end. But I've been trying to sell a unit that caused a bidding battle between two buyers. One of the buyers kept bidding and then retracting his bid over and over a...

Affiliated program QUERY

hello, i live in italy can i promote ebay.com products ?? or i need to promote only ebay,it products ??

Resolved! New Policy starting on 11.12.2023 Bad Buyer Experience why all this?

Dear eBay seller, Starting from December 11, 2023, eBay will launch a new service standard policy i.e., Bad Buyer Experience (“BBE”) Rate. We request you to please visit the policy page for the detailed information. The sellers whose BBE rate is much...

Resolved! Advertising Spend % - 10%+???

What percentage advertising do you use? Do you change it up? Do you promote at the recommended ranges? I generally promote both of our stores at 9%.I do notice a drop off when I go to 7% or less.I've tried 12% once for a day on second account and did...

Refund

eBay made me refund a customer because the post office did not deliver their package. I did try to help the buyer by contacting the post office for the buyer several times. The tracking shows that I did mail the package. What can I do about it?

"I've been an eBayer for 20 years" posts

There seems to have been an uptick in posts from supposed long time ebay users expressing dismay, surprise, outrage, etc at something or other. Maybe it's fees on shipping/tax, tax on shipping, wanting to cancel orders, not knowing how to handle retu...

Authentication Guarantee Item sold to international buyer, now going through GSP?

As the title states, I just sold an item that was listed with the authentication guarantee program. Obviously I want to utilize this program as then I cannot be scammed by the buyer claiming not as described / inauthentic. An international buyer fr...

Order

Hi need help with recent ordwr

Accepted Offers but it’s showing Sent Offers

I’ve accepted multiple counter offers from a buyer on sports card singles. However, when I click accept on their offer, it’s showing up as a sent offer. Has anyone else had this experience?

NEED TO CONTACT AN EBAY AGENT

I NEED TO TALK TO AN EBAY AGENT

Resolved! Is there still a "scheduling fee"?

A while back I was charged 10 cents per listing to schedule my auctions to start when I wanted. I used to schedule them to end 2 minutes apart for serial bidders who liked last minute bidding, to make it possible to bid on several items during the da...

I had an adventure mailing a letter from Canada today...

So the post office in my town is an actual post office (Canada Post). In the city, there are "Postal Outlets" which are inside drug stores and the like run by people who are working for minimum wage (I think that's 15.50 where I live). I had to go to...