Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

No item Condition Option on mobile app or desktop

Just listed an item on the mobile app and it no longer has the "Condition" option. A quick google said that it was still available on the desktop. So ended the listing and got on my PC, Relisted the item, but there is no option to select the conditio...

Resolved! What Happened To eBay?

https://youtu.be/LPKjeC53rJU?si=DO9n0R9zTD138YuJ

My item hasn’t arrived and got delivered to the wrong address but I can’t report it

The item got delivered to the completely wrong address but it won’t let me report it cause on eBay it says in transit but on the carrier website and the tracker app it says it was delivered to an address nowhere close to me, I don’t know what to do a...

It's not just Christmas buyers anymore folks!

Welcome the trend of the New Year's Buyers now guys.I had this guy purchase from me on Friday 2pm. I come in this morning (Tuesday after New years day) and at 5am the guy messages me."Where's my stuff the other two eBay people that I bought from just...

Having a new problem.

Each morning, I sign onto e-bay. If I click on the forum site, I am able to read messages but it kicks me off e-bay and I need to sign back in. Just now when I closed the forum, it kicked me off the e-bay site again. Any one else having this problem?...

Suspicious Bidding

I have had a PS4 listed 3 times, and have had 0 feedback buyers bidding it up, and then not paying. The current/most recent auction had reputable bidders, then 2 fake bidders raise to $600+ which is obviously unrealistic. I removed these bids, and th...

Im needing to speak to an higher authority than normal CSR

I sold an xbox 360. The buyer said it didn't work so I accepted the return. The returned item had a different serial number etc and was missing the 250gb hard drive. I sent a rebuttal to this return as it had the seal that shows it was opened and a t...

Resolved! Other Seller's Listings Between My Listing's Images And Description

Is it me or are all Sellers affected by the changes to the listings. Most obvious are the images but also the 2 rows of listings "Similar Sponsored" and "People Also..." between my listing's images on top and my description. These are not small. They...

Resolved! Pssttt EBAY It's 2024!

Update your item specifics template. It only goes up to 2023.

Not Shipping to the UK anymore?

I have a buyer who has messaged me twice now trying to buy an item, from the UK, now I used to be able to ship to the UK, he sent me a screen shot with a big red message saying the seller does not ship there, so I went and check the listing(you never...

video games tax

I wanted to ask how much tax is for video games.

Ebay collecting a commission on sales tax and shipping???

Why am I paying Ebay a 15% commission on Sales Tax remitted and shipping. Is it even legal to collect a commission on Sales Tax??

Resolved! Cheaters gonna cheat

Buyer opened an item not received two days before ebay estimated delivery. I explained it was Christmas time and the item was in route and not estimated for two more days. Her didn't want to hear it. I use lettertrackpro because the item cost $3.50 a...

Removing Or Updating An Item From A "Sale"

Once again, with improvements come growing pains. Used the percentage based Sale campaign option and can find no intelligent way of removing it so I can update or revise the item. Have even used the End then Relist to try to shake it loose to no avai...

Should I open a store?

I bet this question is asked a lot, but i don't know yet how to search, so i apologize in advance for repeat content. I have had a personal account since 2000 and have 100% rating. Mostly I have been buying on it, but I have sold a few things. Now I ...