Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Our ended list hiding stuff

Short version - sorted by end date EVERYTHING that should be showing on the unsold list as 'ended feb 14' aren't being shown anywhere on the list - Check all dates, not there. BUT when I type in the only word I know must be in the titles - hair - It ...

Resolved! Have you sold to this person in the past?

I've recently Had the pleasure of having this ebay buyer as a customer. He bought 3 items( semi-precious) stones and necklace. All at "best offer" pricing. At delivery customer claims the stones are glass and threatened with sending to a lab to have ...

Resolved! Item was sent back. Buyer won't respond.

So a few weeks back, I sold a video game to a seller without any issue. Payment came fast and I shipped it same day. Yesterday, the item came back with a label saying the address was incorrect. I went through his profile and it was indeed the correct...

How many items do full time sellers list daily ?

As a full-time seller, I always wondered how many items I list as compared to the other full-time sellers. I’ll go first I typically list 20- 30 items per day. How about you ? Please do share !

Customer service number?

Can I please get the customer service numbr, cant seem to find it online

Does Buyers could into this community?

I just wondering how ebay promote our listing or our store, i noticed very low traffic on ebay now.

media mail glitch buyers being undercharged SELLERS are being OVERCHARGED as tech tries to FIX

Sunday 4/14/2024 eBay tech made a terrible mistake and are billing customers less than actual shipping Rate for media mailThis is costing sellers money and that money is being sucked up by eBay An example is that the buyer is charged LESS than the ac...

Order Details Page - now includes Item Specifics

I was checking out specs on one of my sales today when the buyer asked a question, and I noticed eBay added item specifics to the order details page. Does this change add a benefit to you as a seller? The change isn't harmful in any way. I'm not sure...

Newest Glitch

Be Aware - Just received a question from a buyer. Went into my messages and right below the question was another question from another Buyer. Bad part was it was about something I wasn't selling and it was addressed to another seller that wasn't me. ...

Cheap Way to Ship Books? Booksellers and Media Mail

How are large booksellers making any money selling books for zero profit? I was getting ready to list a book I have, it's 3 pounds 2 oz (50oz). eBay calculates my cost for Media Mail to be $6.35. However, I see the same book being offered with free s...

Confirm your identity ? What about Business, LLC, Inc. How to proceed?

We are a INC. business, why is eBay asking us for an SSN and Drivers License? Why not a W9 and Tax ID instead? What are the business' supposed to fill out? Its now giving us a deadline of OCT 19th or they cut off our funds. We sell WAY more on Amazon...

Resolved! Is Listing Fee Charged If Auction Item Sells?

I have used up the 250 free listings provided by eBay for this period. If I continue to list auctions beyond the 250, will I be charged the 35-cent listing fee regardless of whether the auction item sells or not? Or will I only be charged the 35 cent...

Sorry I didn't ship it at the crack of dawn ...

I know, i know, it all just comes with the territory... but I'm still going to vent If you buy something from me, don't start messaging me at noon the next day harassing me about shipping. ESPECIALLY when you have no reason if you need it by a certai...

Do You Have to Have a PayPal Account to Sell on eBay?

I know eBay has implemented Managed Payments. I want to if a seller must have a PayPal account to sell on eBay? Thanks.

Sending Offers To Zero Watchers?

Hi everyone! I have watchers on my listings, and some with 0 watchers. But the option is there to send offers to some of the listings with 0 watchers. Who am I sending an offer to? Did they just view the listing or something? Thanks!