Selling
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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
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  • 19 helpful

Who Pays for Return Shipping?

eBay motors, Guaranteed Fit program.If the buyer enters their "vehicle" in their "garage". (2010 Arctic Cat 450 4x4 H1 Auto EFI)And buyer searches for: rear driveshaft 2010 Arctic Cat 450 4x4 H1 Automatic EFIWho pays the return shipping for the "gree...

Inventory API, Publish Offer Error Lot size is invalid; needs to be greater than 1, and less than

I am trying to publish an offer but getting this error {"errors":[{"errorId":25006,"domain":"API_INVENTORY","subdomain":"Selling","category":"REQUEST","message":"The eBay listing associated with the inventory item, or the unpublished offer has an inv...

Have you noticed how eBay removes the visibility of our products to force us to activate promote?

I think that the CEOs of eBay are very lost when it comes to keeping eBay healthy!. we the sellers, cannot afford to pay the taxes, the feed and also promote, it is preferable not to sell than lose money!.. in that way I see them the same as a while ...

How do you list Pre Sale Items

We have just decided to get into doing "Pre Selling on Items" as our distributor talked us through it on their end and we have seen other sellers on Ebay doing it. Does anyone have any input? Do you have to call Ebay to be able to do it? Thank you. G...

Double Taxation? - new Tax ID requirement

I've just filled out my new "Tax ID" requirement as ordered apparently by the government. I'm no tax specialist but I'm smart enough to understand that I've been selling my own belongings. I am NOT reselling, I'm just a 'garage sale'.So not only is m...

Do I need to include measurements on item shipped USPS Ground Advantage if weigh less than 1 lb??

In the past I never included measurements on a soft package (ex. shirt) if it weighs less than one pound. Has that changed? It sure is a pain to have to measure each soft package. Even if I use the same envelope, of course the length and height are t...

User avatar by Adventurer
  • 254 Views
  • 6 replies
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Resolved! Ebay Request Invoices

Hello forum,In September 2023 eBay requested my invoices of my products and I sent the documents and pass successful.5 days ago eBay request the same documentsI sent the same invoices with date of September 2023 , and now received this issue:-Documen...

Resolved! Selling digital posters with instant download

Hello. Just looking for some general advice here as I find the eBay guides on what you can/can't sell somewhat vague... I'm looking to sell digital posters in either PDF, PNG or JPG format which the buyer will be able to download after purchasing. Do...

Offensive inappropriate feedback

How is it that Ebay is allowing a negative customer from the start, to allow them to continue to be offensive now in their feedback reffering to me as "she" when my name is Jeff and am clearly not a she. I find this to be highly inappropriate and off...

Transaction Defects

Hello. One of my products has been sold. The buyer made the payment. But later he contacted me and said that he had changed his decision. He asked me to cancel the sale and give a refund. Thereupon, I canceled the sale by selecting the "BUYER CANCELL...

User avatar by Adventurer
  • 303 Views
  • 9 replies
  • 0 helpful

Sold a PS5 and Buyer trying to scam What do I do?

I have sold a PS5 on March 22, 2021. The buyer then reported the item as not as described to their financial institution in May 2021 a whole two months after the sale. I know for a fact I sold the buyer a brand new unopened PlayStation 5. However, I ...

User avatar by Adventurer
  • 4169 Views
  • 32 replies
  • 2 helpful
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