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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Buyer left positive feedback before receiving item, now wants me to leave positive feedback for him

I sold an item recently and the buyer left positive feedback only minutes after paying. About an hour later they messaged me, "Hi please leave me a feedback i just purchased item thank you." Why would they leave feedback so soon, and should I oblige ...

Unwarranted Negative feedback 😡

My husband's been on ebay for 25 years , to this day Bogus bidders can post negative feedback , even after they have been reported . **bleep** , How is this Fair ?

Resolved! New seller wondering when to leave positive feedback for buyer

Hi all, I'm a new seller on eBay and I've just recently sold my first item. The buyer has paid eBay and I have packaged and shipped the item earlier today. Due to being a new seller, eBay has informed me my funds will not be released to me until Dece...

User avatar by Adventurer
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  • 22 replies
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eBay selling

I have a question for the other eBay sellers. I listed my doll in November for sale. I had a lot of bids and she is a beautiful vintage doll. I had a lady come and beat out my other bidders and then retract her bid. Ok some times things happen. Then ...

Very rude fussy buyer or potential scammer?

So I sold an item of Clothing that was brand new without tags, it was end of line stock purchased from a Fashion outlet and then never worn. I sold it for a quarter of what the original retail price for it would have been when it was in the original ...

Auto relist

Guys - by default, do all items automatically relist forever for both buy it now and auctions are only the former? Thanks

User avatar by Adventurer
  • 67 Views
  • 5 replies
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eBay asking for SSN even though I am less than $600 in 2022

For year 2022, I did a planning and make sure the total gross transactions is not over $600. But my last sale of $7 in December triggered a SSN requirement. How could this happened? And how to fix this since payout is on hold for me. Anyway to reach ...

User avatar by Adventurer
  • 5124 Views
  • 48 replies
  • 0 helpful

Resolved! Inex Group - possible scam?

I recently sold a camera to a buyer from outside of US. I do have shipping restrictions (no international orders), but the buyer used US shipping address for the transaction. The item was shipped via FedEx (label purchased through eBay) with direct s...

Resolved! ebay not restoring my account

In November I received a request from ebay to verify my financial information. I did verify that it was correct 6 times. They stated my account listings and payments would be reactivated upon completion and acceptance. They further asked for my SS # ...

Suspicious shipping address

I’ve gotten two sales from different users wanting me to ship to the following adddress: *** The name on the shipping label doesn’t match the name in the Ebay user ID and the user’s location is not in Portland but in another state. There’s also a bun...

Appealing late shipping defect

Hello All, Why is this hard to find for me? I used to go to the report and would be able to appeal through there. A lot of the items I shipped and were scanned on the same day of purchase but took 7-10 days to arrive in transit. Thanks for your help ...

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