Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Sent offers to watchers, Item sold weeks later after offer expired

Sometime around the holidays I sent offers to watchers for various items. Weeks later an item sold for the amount I sent in the offer. I thought that offers had an expiration date???? I checked all of my settings. I did honor the price. Is this a gli...

Sold quantity is not showing

I am working on someone's eBay account. I reversed a sold item listing on eBay, but now the sold quantity is not showing after the reversal. It looks like a new listing. Can you please help me?

About those preorder requirements...........

Trump sneakers not available before July, 2024.................. Ebay is going to need alot of takedown muscles.......

Can a seller still see your messages AFTER they blocked you? I'm guessing no, but I want to be sure

OK, so a weird thing / series of the same thing happened in just the last week that I haven't encountered in my many years on ebay: I was BLOCKED by no fewer than 3 sellers! Before you go thinking "well, you're clearly the problem here" I will give y...

Is there a subscription for keeping track of cost basis on each item. (Sellers cost)

I have a larger store and am a one woman show. It seems as though there must be a subscription or program that integrates with Ebay that would keep track of listed items cost basis. ( What a seller has paid for that item.)Rubylane allows you to put t...

Does eBay cycle small seller visibility?

So I am a small seller - I sell books, perhaps 10-15 a month. I send out a monthly newsletter to my email base around the beginning of the month, which usually generates a certain amount of interest, but then things seem to go dark for a couple of we...

Buyer requested refund which I contest but cant see any option to do so

I am a private seller and sold an item where the buyer is claiming parts and instructions are missing even though his 'evidence' actually shows the instructions in the photo. So I do not agree that the reason for return is valid however I do not see ...

Ebay Item not recieved policy

I had a buyer make a purchase from me Feb. 14th at 8:53 PM. I shipped on the 15th in the morning. I used ebay standard envelope. This morning the 17th at 7.00 AM I have 5 item not received cases opened against me. When I look at my listings the shipp...

Linking Google to ebay?

So I constantly check to see if this sign in and security option has been turned on, and turn it back off, it's pretty easy to tell when it's on with all the listing errors problems and low views that occur every time, so iv been noticing these again...

Shipping Discounts get "top of page placement"???

Read shipping tip from side bar.... https://community.ebay.com/t5/What-s-New/Shipping-discounts-plus-an-expert-tip/ba-p/34292840 Does #2 mean Top of Page Placement in searches? outranking Promoted Listings? What kind of discounts do they mean? Never ...

Why are ANY Dvd's being allowed to be sold when it's wrong to do so.

With all these copyright laws and things, why is Ebay allowing ANY dvd to be sold on here when each dvd says on the back "For Private Use Only"... So when you sell any dvd, aren't you violating and infringing on the copyright of the movie and distrib...

Any advice for me? A buyer is trying to extort me for a refund.

The auction ended back in the Fall. They paid and I printed the automatically generated shipping label from Ebay and sent the package out right away. It turns out, the buyer moved at some point fairly recently and forgot to change their address on fi...

Ebay fees joke? Surely?

I listed an item on eBay ( a camera bundle ) I had it listed as auction with reserve and the option to buy it now, it was about for about 5hrs, when I noticed that on top of the listing fee of $243.00 to listing fee was refundable is the item didn't ...

E bay fees for watches

I think E-bay has priced themselves out of the solid gold wristwatches or pocket watches. I have been on E-bay for over 20 years and hate to see this happen. I buy solid gold watches from several gold refiners I hate to see them scraped. Here is my e...