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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 157 Views
  • 0 replies
  • 13 helpful

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

A seller got my phone number from order details.

I recently received a call from a seller I bought some stamps from. She said she was worried that maybe I didn't get my stamps delivered. The issue is, that I don't want to have my phone number shared with sellers. She told me she got it from the ord...

User avatar by Adventurer
  • 290 Views
  • 10 replies
  • 0 helpful

Ebay says I underpaid for shipping label?

Does this mean the US post office said I weighed the package wrong? I can't even see the label on ebay to see what I weighed it as. I do not think I was off by $1.53 which i guess would be the next zone. I always weigh the package before printing the...

Resolved! eBay is a Casino.. Be Honest, Do You Look at Your (NET PROFITS), Including Time and Effort?

I'm seeing more and more new sellers starting to ask the question.. Yet others seem to be fixated on the worthless achievement trophies? Yeah, I understand the excitement, but don't lose sight people. All while our selling expenses are at their highe...

Harassing messages

I have a ebay user that keeps sending harassing messages after canceling a transaction because they were doing the same before.

Feedback left while our account was hacked

We've had the same primary eBay account for 18 years with zero negative feedback. Around a year ago our account was hacked for a short time and the hacker managed to order one expensive pair of sneakers before we regained control of the account. Duri...

Targeted Listing Indexing Issues (Patrick Mahomes)

As a longtime eBay seller who focuses on sports cards, I've experienced the eBay indexing delay for the first time in the last week. Curiously, I've found the indexing issue seems to be specific to one player. I discovered this when I listed a fairly...

User avatar by Adventurer
  • 511 Views
  • 16 replies
  • 0 helpful

Concierge service isn't what it used to be

By a miraculous coincidence, I have another buyer who left negative feedbacks for a different item than what was listed. The second buyer to do this in two weeks. What is it with this?So this buyer bought multiple shirts, a few short sleeved and one ...

This Is Stupid.

For 20+ years, eBay has been automatically taking any fees or other charges I accumulate out of my bank. So, when i started getting demands to pay my fees, I really took no notice, not even when they said my selling activities had been restricted. Tw...

User avatar by Rising Star
  • 210 Views
  • 6 replies
  • 0 helpful

Selling ink cartridges

Sellers who sell Selling ink cartridges that do not disclose the expiration date should not be listing the ink cartridges. Ebay should make sellers put the date in the listings. Also ban the item if it not listed. PERIOD

User avatar by Adventurer
  • 145 Views
  • 10 replies
  • 0 helpful

feedback extortion

I sold a set of Used wheels. I took multiple, large,clear images of each wheel and grouped together. The description says to powdercoat them. They are vintage, used, rare and in demand, but the price reflected in suggesting they should be refinished....

Cannot Use 'Vintage' or 'Antique' in Title - Get Error Msg Violated Animal Policy - Anyone Else?

For about the past month, I cannot edit or create listings that have the words antique or vintage in the title or descriptions. An error message pops up that I have violated eBay's animal products policy. I have called eBay numerous times and they ke...

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