Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

How are these seller selling items for $1 free shipping

So they are just paying for the shipping and not making any money?

eBay's Search on Mobile App is Broken. Results Don't Match Keywords & Different from Desktop. Why?

As a seller who sources items on the road, its very important to be able to look up items on the spot through eBay Mobile search and rely on those search results to be accurate. However the search on the Mobile app is giving me results that DON'T mat...

"Pay by" date. Is this new?

Bought an auction item on April 23. When I went to my purchase history, the item had a notice in bold red lettering to "Pay by April 26." I realize that's within the required time frame for payment, but past purchases used to say some version of "Pay...

Working around ebays poor 2nd description

at one time when you added a 2nd description you were able to adjust the font to match or create a larger/bolder font to get the attention of the buyer. this proved beneficial when you needed to update an item with a bid since the content or main des...

Search shows extremely high shipping cost

I'm a seller in Canada and I've noticed that my sales to the USA have dropped off significantly. When searching on ebay.com (or ebay.ca), the shipping fees show significantly higher in the search results than on the listing itself, whenever any US zi...

For Community Team-- Product Reviews/Feedback Question

devon@ebay Yesterday, on the ebay for business podcast, Griff stated that an announcement would be posted today about the new "product review" feature that is gradually rolling out. So far, I haven't seen the Announcement. Has ebay decided not to rol...

Feedback no longer showing item number?

I used that to look at buyers feedback when it says 'repeat buyer' so I can see what they bought and when? Now, nothing shown??

SELLERS IMPORTANT

I sold an item that was exactly as described. The buyer looked at a stock photo rather than looking at the description and listing. It was a brand new item. Buyer complained and demanded a return because of his error. Normally I would've been happy t...

ebay store traffic

How is eBay traffic calculated?How does eBay attract traffic to sellers’ promotions and advertising links? How does eBay transform and appear in front of buyers after sellers do these activities?How to get eBay’s natural traffic? I am confused......

People in this community WILL buy from you just leave you bad feedback. This board is a farce.

You could easily argue some of these “not formally employed by eBay” members are compensated by ebay indirectly and that ebay condones it. In one case it “only” took me three months to get bad feedback removed on a fraudulent purchase that included t...

bloc k bids from china

HOW TO BLOCK BIDDERS FROM CHINA AFTER SEVERAL BAD EXPERIENCES...THANK YOU

Resolved! Automatically Refresh Listing Quantity Once Sold

I am supervising a very large eBay store with over 5,000 listings. Each of these listings are GTC, and are given a starting quantity of 1. However, once this 1 item is sold, the quantity does not refresh and the item is considered sold out and delist...

INR New Policy

Ebay evaluates us every 20th of every month, in that evaluation, ebay has calculated the "Late shipment rate" and "Cases closed without seller resolution" In these 2 rates show some idea about INR so why is this new policy? This policy very badly aff...

Blocking a potential buyer before they ever buy anything

I've been selling on here for over 20 years, and I've developed a 6th sense for being able to detect a trouble buyer just based on messages they send to me asking questions about what I'm selling. I won't point to anything specific, but often I just ...

Account restricted for no apparent reason - please help

Hi everyone, I got my account restricted and I don't have access to my founds. I got generic, vague mail that some customers may not received their orders. I guess it's due to problem with tracking of 2 parcels sent from European Union to Australia. ...