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Forum Posts

Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Payment Dispute Help & Appeal

Someone please help me understand how this payment dispute was ruled against me?A buyer bought a $10 trading card. I shipped using the EBay Standard Envelope shipping for trading cards, which has issues with the tracking updating correctly sometimes....

Bulk edit glitch resulting in transaction defects

For the past 18 years, I've proudly maintained a top-rated plus selling status, consistently upholding impeccable metrics. However, as my store expanded to nearly 10,000 listings, I began utilizing the bulk listing editor to streamline operations. Un...

My buyer had a $10 off a $50 dollar coupon but it wasn't applied to the order. Already shipped.help!

How do I make sure they get their discount. I read somewhere after I printed and packaged the items that the discount doesn't come out of the sellers money. Ok thats not what I was worried about. I'm worried my buyer was still charged. Did I do somet...

User avatar by Adventurer
  • 22 Views
  • 4 replies
  • 0 helpful

Freight Forwarding Addresses in 2024

Hello! I've tried to sell stuff on ebay numerous times, and each time the winner of the auction or buy it now has had an address that followed the following format: 123 Street WaySuite 601Box 67820City, State and Zipcode Googling the address it's a f...

User avatar by Rising Star
  • 9 Views
  • 1 replies
  • 0 helpful

Resolved! asking if just me or u as well

irs it me or you as well .when i put a item up buy now it suppose to renew in 30 day as i see for months it renews in 15 daysome times less which make your montly Basic Store Subscription – 1,000 Fixed Price ListingsPay no insertion fees for 1,000 li...

Anyone else **bleep** about performance reviews?

I send everything out with eBay tracking. I buy all of my labels from them. They provide tracking. So why am I the one getting a bad review for “item not delivered” I AM NOT the postal worker. I pack and ship ALL of my items well before my last handl...

User avatar by Explorer
  • 62 Views
  • 6 replies
  • 0 helpful

Asked a question - got an offer instead of answer

Us to seller - 'all photos out of focus - Does it say 533 under maker's name?' Reply - 'SORRY BUT MY HUSBAND TAKES BAD PHOTOS ALL THE TIME AND WANTS ME TO TELL YOU IT HAS A BIT OF RUST ON HANDLE AND SO ON AND SO ON IN CAPS ....' Never mention the mod...

Authentication Issues

I have been buying and selling Magic the Gathering Cards on Ebay for years. I just tried using the Authentication Guarantee and my card that I sold was rejected. All that they said was "Please update your listing to accurately reflect the surface of ...

Tons of buyers not paying all of a sudden.

Not sure if its spring break or easter or something else. I've been selling since late January, with 80 or so sales. I've only had two non payments in the past, but I suddenly have seven, and I can cancel five of those for nonpayment. I want to give ...

User avatar by Adventurer
  • 46 Views
  • 5 replies
  • 0 helpful

Trump sneakers

How come when the company say's · Trump’s shoes aren’t shipping until July or August of 2024 That you have some for sale, or those knockoffs

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

User avatar by Pathfinder
  • 1026 Views
  • 46 replies
  • 1 helpful
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