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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Canceling an order

Due to the seller being on vacation, both seller and buyer agreed to cancel the order. But I am not sure how to do that. Any help out there? Thanks

AI decides appeal

Been selling on eBay for 20 years. Awhile back eBay glitch re-listed my previously sold items without notification. The 7 items sold again and I had too cancel them. Of course that put me “Below Standard” and they slowed my sales for 3 months till ne...

User avatar by Adventurer
  • 89 Views
  • 7 replies
  • 1 helpful

taxes on personal items

Let's just say I have personal items I have already paid taxes to Uncle Sam on??? To sell these personal items I have to give ebay a cut, paypal a cut, USPS or the equivalent a cut, packaging costs... warehousing fees.... etc... etc... etc..... I am ...

User avatar by Enthusiast
  • 144 Views
  • 10 replies
  • 0 helpful

Resolved! Payment Dispute Help & Appeal

Someone please help me understand how this payment dispute was ruled against me?A buyer bought a $10 trading card. I shipped using the EBay Standard Envelope shipping for trading cards, which has issues with the tracking updating correctly sometimes....

there are virtually no sales

my sales dropped 30+ % for the last month or so, no matter what i do- list every day, advertise, optimize, sell similar.this is pathetic

User avatar by Adventurer
  • 74 Views
  • 4 replies
  • 0 helpful

Competitors ads in the middle of my product pages?

I use an ad blocker on my browsers so I didn't notice this issue but I recently watched a youtube video from another eBay seller and they pointed out advertisements for other sellers showing on our product pages, in the middle of the page. I disabled...

The dumb questions us sellers get...

Posting for entertainment value only, the situation has already been dealt with. I have a sheet of stamps for sale, something like 25 stamps on a sheet. A potential buyer messages me and asks if I'll separate one stamp for him to buy. I replied, "I'm...

Past or present defeated feelings?

As an online seller, was there a point in your life that you have felt defeat & it was impacting many aspects of your life? Without giving specific details & sharing more than you are comfortable with, what may have helped you through it the most? I ...

Resolved! How does e-bay protect the Sellers from Buyers who make fraudulent claims?

Here is the situation...Customer paid.. I mailed out the item. Customer stated the item was damaged. I asked for pictures, got pictures. Filed a claim. Got a letter asking to bring item in. Contacted customer. They stated they got the same letter and...

User avatar by Adventurer
  • 476 Views
  • 15 replies
  • 1 helpful

eBay's AI Description vs. META AI.

My description for the productCoast Guard USCGC Kiska (WPB-1336) Baseball Cap Hat. Size S/M eBay's AIShow off your support for the United States Coast Guard with this stylish Northstar baseball cap. Featuring a solid black color and adjustable snapba...

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