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Forum Posts

Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Removal of Listing - Unauthenticated

So I just want to make sure EVERYONE knows who sells here that eBay can and will pick/chose at times to pull your items if they deem so. So if there is a competitor that sells items that are the same as yours or similar, he can just flag your items a...

Past or present defeated feelings?

As an online seller, was there a point in your life that you have felt defeat & it was impacting many aspects of your life? Without giving specific details & sharing more than you are comfortable with, what may have helped you through it the most? I ...

Another Competitor Makes Some Big Changes

ebay competitor Mercari announced some big changes today. The best summary I've seen is here: https://www.valueaddedresource.net/mercari-shifts-fees-buyers-returns-any-reason/ Will this impact ebay's strategy going forward, or will it have little or ...

Account Permanently Restricted with no valid explanation

eBay has permanently suspended my account due to "poor seller performance". However, the only negative review I have received (out of 33 transactions) was a mistake by the buyer during the feedback. The buyer left a comment stating "love the sweater ...

User avatar by Adventurer
  • 1109 Views
  • 25 replies
  • 3 helpful

Account Restriction Due to High Selling

Hello dear i have business account which have 2 postive feedback and 4 item sold account is 3 month old now i got 4 order with 2 days and after 1 day i recieve the email your selling pervelige will be restricted due to high selling and your payout ar...

User avatar by Explorer
  • 56 Views
  • 3 replies
  • 0 helpful

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

User avatar by Pathfinder
  • 900 Views
  • 40 replies
  • 1 helpful

Marketplace Facilitator and Filing California Sales Tax Return

I neglected to file my sale tax returns, once eBay started collecting sales tax, directly. Now I'm filling out those forms. How do I tell the State of California, that eBay has collected those taxes ? I do not see an entry on the tax return form (CDT...

Anybody with 'vacation' know-how feeling crafty?

A current post about a hospitalization disaster has made me think once again "That could be me." -Granted I don't have nearly the size of store that that seller has, but even a few defects could spell big trouble. I don't have a specific plan for wha...

User avatar by Rockstar
  • 181 Views
  • 7 replies
  • 3 helpful

Resolved! Reporting Fraudalent Listings

(I was a long time eBay seller) So now understanding how eBay works and their protocol for flagging specific listings, apparently you can get 3-4 friends or more with active accounts on eBay, and spend as much time as you like flagging competitor lis...

Variation listings

I am having significant issues with listings that have variations. Items are being sold but are not showing as sold in the listing thus allowing someone else to place an order for items I no longer have. Now I go through every time I have a sale and ...

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