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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Reporting Fraudalent Listings

(I was a long time eBay seller) So now understanding how eBay works and their protocol for flagging specific listings, apparently you can get 3-4 friends or more with active accounts on eBay, and spend as much time as you like flagging competitor lis...

taxes on personal items

Let's just say I have personal items I have already paid taxes to Uncle Sam on??? To sell these personal items I have to give ebay a cut, paypal a cut, USPS or the equivalent a cut, packaging costs... warehousing fees.... etc... etc... etc..... I am ...

User avatar by Enthusiast
  • 1 Views
  • 0 replies
  • 0 helpful

Listing is showing to US audience and I am located in Europe

Hello everyone, to keep it short. I live in Portugal (Europe) and wanted to sell my first item. When doing it so it wanted me to list it in dollars (which I thought was strange) I set the item location in Portugal and said that I shipped only in euro...

Offers sent

Buyer claims I sent an offer, but I can't find any offers sent for this item.Checked sellers hub and listing, but no offers are recorded.She purchased and paid for the item. Here is her question:"Why did the price not reflect the discount offer you m...

User avatar by Adventurer
  • 34 Views
  • 4 replies
  • 0 helpful

Resolved! Payment Dispute Help & Appeal

Someone please help me understand how this payment dispute was ruled against me?A buyer bought a $10 trading card. I shipped using the EBay Standard Envelope shipping for trading cards, which has issues with the tracking updating correctly sometimes....

Ethical question/opinion.

Buyer bought a $100 item from me.I think it's the most expensive item I sell.The buyer received the item and left me positive feedback.Then he messaged me saying he was going to buy another the one because one he bought wasn't working properly.He did...

User avatar by Rockstar
  • 165 Views
  • 11 replies
  • 1 helpful

Another Competitor Makes Some Big Changes

ebay competitor Mercari announced some big changes today. The best summary I've seen is here: https://www.valueaddedresource.net/mercari-shifts-fees-buyers-returns-any-reason/ Will this impact ebay's strategy going forward, or will it have little or ...

Outrageous fees!!! Never using eBay again!!

Its been a few years since i sold things on eBay. My experience used to be overall positive. I recently listed an item on eBay and it sold, BUT, when recieving the pay-out. EBay charged me 20% in fees! i know that you can read about this under the ”f...

eBay's AI Description vs. META AI.

My description for the productCoast Guard USCGC Kiska (WPB-1336) Baseball Cap Hat. Size S/M eBay's AIShow off your support for the United States Coast Guard with this stylish Northstar baseball cap. Featuring a solid black color and adjustable snapba...

High Shipping Fees

There fees are so much I didn't make any money off this deal. Changed the shipping method from USPS to UPS and the weight pushed the fees into $174.00. It's impossible to reach anyone.

User avatar by Enthusiast
  • 131 Views
  • 8 replies
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Authenticity Guarantee to Hong Kong

I need advice. A buyer purchased a card from me, which would normally go through the Authenticity Guarantee if purchased by someone in the US. I do not ship internationally. He is listed as living in Hong Kong but says he has an American address. Wha...

User avatar by Adventurer
  • 54 Views
  • 8 replies
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revising listings

If you revise a listing... say change the first photo , rewrite the headline etc... does it come up again in people's search results. For example , I love gingham dresses so I have that saved in my daily searches... if someone revises their listing f...

How about placing same listing dozens of times (see description)?

Does posting same ad dozens of times on eBay with different pictures for each ad and a different description help with the chances of the ad being seen by visitors and thus the chances of selling it if you want to sell without using the promotion opt...

User avatar by Pathfinder
  • 315 Views
  • 21 replies
  • 0 helpful
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