Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

BYE BYE EBAY

My buyer didn't gave her full address on her e-bay account so when I shipped her package it couldn't be deliver because HER mistake. I want to refunded her for her item but not the shipping, she refused. According to her she didn't make any mistake. ...

Time to put a fork in me

I am beyond upset at the moment. I think I am done with eBay for good now. Got a neutral today because I shipped something to someone because it was lost by USPS. I handled it quite well when they told me. Refunded their money right away and sent rep...

Resolved! Feedback advice (kind of wordy)

I've had this account for around 4 years that I've only used for buying the odd item, and I only started selling in the last month. I collect buttons, so I'm basically just recouping my button jar spends by selling the ones I don't want to keep. It's...

Ebay Shipping Supplies Shorted My Shipping Boxes Order

This is a new one for me. Thru Ebay shipping supplies, I used my quarterly $50.00 code. Ordered two cases of 4x4x4 boxes, 25 per box. And a dozen rolls of tape. Big box shows up with one case of 25 4x4x4 boxes with the dozen rolls of tape. Shorted me...

Beanie Babies

I have 14 Beanie Babie I ant to sell. All with ty tags and rush tags. Anyone interested?

Resolved! T/F: sales tax unknown, and so seller fee unknown at time of listing?

(Brand new seller)As best I can tell, the seller fee on an item is based on the total amount the buyer pays, including sales tax. The sales tax rate to a U.S. buyer could range from 0% to almost 10%. So the seller doesn't know the eBay fee until the ...

Putting a clickable link in a ebay message.

A potential customer emailed me asking if I had a certain item.I happen to have two different ones for sale.I tried to reply with two clickable links but they don't work.I could have swore that you used to be able to send links in a ebay message?

Question concerning delivery times.

I will try to keep this short. I sold an item on a Saturday and shipped it that following Monday with USPS Ground. About a week later the buyer filed a NAD return request and in the request she stated that the item was fine, however she had purchased...

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

Very scary trust breaking recent events with eBay as a 7 Figure Top rated seller

Hey all, I hope you're selling like crazy!I'd like to start off by saying the past 2 years I have been selling on eBay have been very good. A blessing really. We sold about $2,500,00 in that time and I have been very happy with eBays customer service...

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Got a negative from a buyer for using the post office

Mailed it free of charge, they say they didn't get it until 5 days later even though tracking stated it was delivered. My fault for using the USPS! Yes, I actually mailed it, and quickly too. They contact me saying I should not have used the USPS for...

Ebay's suggested Promo rates

I had to laugh when I just created a new listing, and ebay suggested a promo rate of 15.5%. Decided to run an experiment by jacking up the price accordingly and going with their suggestion.I'm pretty sure it'll end in disaster, but I'll let it run th...

Seller express payment fee

So I have my payment set to daily does that mean they’re going to charge me an express payment fee every day?

"BBE" /"SELLER DASH BOARD" Vs ------------- ?

In History of "marketplaces" where people come together and fulfill their day-today need in the form of offering goods for sales there is no way conflict can be avoided 100% . Now from above reference BBE launched 1 year back is just a mirror want 10...

Help with Feedback Extortion Policy and Payment Dispute

Looking for advice with a troublesome buyer. I recently sold a vintage Gucci wallet on Ebay. It has plastic sleeves for credit cards and two small leather side pockets. It has snap button closure. After the buyer received the wallet, she messaged me ...