Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Buyer sends a physical threat?

how do I approach this? item is at usps and hasn’t shipped out yet.

Resolved! My sales have flatlined, what's going on with the site!

I went from $100 a day to literally zero for the last week. It seems to me when ebay changed the international shipping policy everything went dark. I promote, sell similar, send offers and nothing. I've seen videos where people have talked to a US e...

Ebay releasing funds

Ebay not releasing funds yes I had a sale and to just narrow it down and put it straight out there like there is 1000 more people in the same category where eBay not releasing funds or put restrictions on you for absolutely no reason you will do ever...

My eBay account has disappeard

It comes up zeroes. How do I contact ebay

Resolved! Why does Ebay want to change/decide everyone's calculated shipping settings?

Just received an email from Ebay stating that on May 15 they are going to change shipping settings for everyone who uses calculated shipping. They have decided that it is our best interest to offer our shipping discounts to our buyers directly. This ...

Account Below Standard because of Fraudulent Returns

Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...

SICK and TIRED of fake accounts and bidders!!

I have been on Ebay since 1999 and I am SO SICK AND TIRED of people being able to set up fake accounts and win items, usually my higher priced ones! In this past week, I have sold two vintage car radios and BOTH were "won" by brand new accounts with ...

eBay is closing....!

It won't happen today or tomorrow... but the reason eBay is going to close is that Sellers when selling are being precluded by eBay trying to make money. It's no longer an auction site, it's too regulated and Sellers are always on the hook. So I don'...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Another glitch

Last night night I had 7 orders to pack. I packed 4 orders and printed out shipping labels, no problem, then took a dinner break. After dinner I packed the remaining 3 orders. After printing out the 3 shipping labels, I noticed from my seller hub it ...

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

Shipping to different address per buyer request

Hello. I have a repeat buyer who has messaged me to send his purchase to a different address then what is listed on the sale. How to I proceed?Thanks

Resolved! Can someone tell me how "Accept offers" work?

I thought that when a seller (me) accepts the offer, that the buyer was immediately charged and pay for the merchandise.I accepted an offer 2 hours ago. How soon is "immediate" payment?

Template Malfunction?

Is anyone else having a problem getting their description templates to load? Been happening for a couple days now. I can't get my templates to work for anything.

Resolved! T/F: sales tax unknown, and so seller fee unknown at time of listing?

(Brand new seller)As best I can tell, the seller fee on an item is based on the total amount the buyer pays, including sales tax. The sales tax rate to a U.S. buyer could range from 0% to almost 10%. So the seller doesn't know the eBay fee until the ...