Selling

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Packaged and printed out labels this morning not showing that its shipped

As the title says I was doing my morning routine packaging and shipping. Went through the whole process and printed the labels and put them on the packages. I went back to the hub to leave feedback and the screen shows nothing has been ship and still...

eBay has a warning on a message from potential buyer that I have them blocked but I don't

Received a message from a potential buyer today that eBay wouldn't let her buy an item because she'd already bought from me within 10 days and she hadn't. I don't have a rule about 10 days. But in the message was a warning from eBay that I have this ...

Account Below Standard because of Fraudulent Returns

Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

Another glitch

Last night night I had 7 orders to pack. I packed 4 orders and printed out shipping labels, no problem, then took a dinner break. After dinner I packed the remaining 3 orders. After printing out the 3 shipping labels, I noticed from my seller hub it ...

Resolved! Why does Ebay want to change/decide everyone's calculated shipping settings?

Just received an email from Ebay stating that on May 15 they are going to change shipping settings for everyone who uses calculated shipping. They have decided that it is our best interest to offer our shipping discounts to our buyers directly. This ...

Resolved! Promoted Experiment Results In Worst Sales In Years

Hi fellow eBayers. Due to the increasingly crippling site issues and erratic behavior of our platform, I decided to cross list my entire store. Then, I decided, let's just try promoting the 2/3 of my store that is not promoted, at 3%, just to see. If...

Good Morning all Here is your daily glitch report and you should be aware of it

Upon doing my usual processing of orders I went ahead and began printing labels,,no issue there, however ebay is not recording the tracking number onto the transaction and leaves it blank, the only way is to manually key punch in the tracking number....

So I notice there is now zero customer service for sellers

I tried calling the 800 number and it just sends you to someplace else . OK I need to know if anybody else is having the issue that it is zero possibility to get a hold at a human being at Ebay when you’re experiencing an issue. I tried calling the n...

SELLERS ONLY! EBAY sending out 1099-K is ABSURD + gonna waste EONS of time for sellers @ tax time

REAL SELLERS ONLY NO ANNOYING PEDANTIC moderator/BOTS Your comments are unwanted and frankly offensive. To the real sellers only: Gods chosen. A 1099-K turned in to IRS gonna make you reconcile EVERY sale U had. You go over the 5K You sell bunch chea...

Trying to Offer Ebay Discounted Shipping Rates to Buyers

Rather than drop prices I wanted to try offering buyers the USPS discounted shipping rate (the rate we as sellers get, rather than the retail rate). I changed my settings under "Carrier-Specific Discounts For Buyers: Offer E-Bay Negotiated Discount R...

Resolved! Buyer sends a physical threat?

how do I approach this? item is at usps and hasn’t shipped out yet.

Our first amendment rights and freedom of petition Feedback for Sellers

eBay uses the right to the first amendment freedom of speech for buyers however sellers have no rights. A buyer can post positive negative or neutral feedback regardless of content which can include Negative feedback when the seller follows every rul...

Ebay's suggested Promo rates

I had to laugh when I just created a new listing, and ebay suggested a promo rate of 15.5%. Decided to run an experiment by jacking up the price accordingly and going with their suggestion.I'm pretty sure it'll end in disaster, but I'll let it run th...

eBay collects hidden fees: Sellers pay fees for buyers' taxes

Recently, I double checked the fees collected by eBay and was surprised. Instead of 15.3% (13.3% selling fee + 2% Ad fee) eBay charged 17%. I opened the payout breakdown, did some math and found out that eBay charges selling and ads fees on buyer's t...