Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Resolved! First time selling need help please

Alright, so I’m selling an Xbox one with 9 games and all the cords right and a brand new controller right. Someone bought it, 80$ + 13.12$ shipping + 6.90$ tax. At the bottoms of the page it says What you earned: order total: 100.2 eBay collected fro...

Shadow banning items..

Ebay is shadow banning items to upsell its "promote it" feature..I listed a very desirable item a few days ago and it's had ONE VIEW. At the same time I'm getting messages from Ebay to promote the item..Said item is AUD$2250 and obviously Ebay want a...

eBay does NOTHING to protect sellers

Not going to get into details because frankly I’m tired of going back-and-forth with a eBay so I’m all out of gas. I will be filing a class action lawsuit against eBay for failing to honor seller protection policies, and also failing to uphold the ab...

Search shows extremely high shipping cost

I'm a seller in Canada and I've noticed that my sales to the USA have dropped off significantly. When searching on ebay.com (or ebay.ca), the shipping fees show significantly higher in the search results than on the listing itself, whenever any US zi...

For Community Team-- Product Reviews/Feedback Question

devon@ebay Yesterday, on the ebay for business podcast, Griff stated that an announcement would be posted today about the new "product review" feature that is gradually rolling out. So far, I haven't seen the Announcement. Has ebay decided not to rol...

Sports Card Bulk Editor Not Working Due To Listings Wrongly Categorized As "Sneaker Listings"

When I go to edit all of my listing in the Ebay bulk editor, some of my listings are unable to be edited in bulk editor. Here is the message I am receiving, "92 listings not processed. Sneaker listings created on the mobile app must be edited individ...

Resolved! What is "Ad Fee Standard"

I listed an item with 2% promo ad fee, however, when the item sold, I was charged 13% "ad fee standard." What's going on?

auctions not showing up on ebay

Some of my auctions are showing but some are not. My auction for BetterHomes and Gardens Cookbooks (a very large lot )is not visible at all nor is another cookbook.

Your account is currently limited. Go to Messages to find out what you need to do next

Hello, can someone help me with this error message please "Your account is currently limited. Go to Messages to find out what you need to do next". I have searched but could not find any solution. Find things I am currently not able to do: 1. cannot ...

Express Payout stuck on processing

Hi I requested a express Payout today about a few hours ago and it’s been stuck on “in progress” which is odd because Ive never had this issue before. I usually get my payout within seconds.

Cancellation Results in Charge to my Credit Card

Maybe this is standard procedure, but I have never seen it before. My account gets standard payouts once per day. I had someone buy an item valued at $200+ last night, but sent in a cancellation request within an hour. I accepted the cancellation sin...

Free Gift with purchase

Any sellers giving a free surprise gift with purchase? (not buy 1 get 1, buy 3 get 1 etc.) If so, do you advertise that you're giving a free surprise gift with purchase in the listing title or description? Do you state what the free gift is or send i...

Resolved! Sale Cancelled by eBay Due to a "Systems Issue"

This just happened to me on an order I sold a day ago. Luckily I didn't ship it out yet, otherwise it appears eBay went and refunded the buyer on my behalf, even though eBay itself was the one who cancelled the order... Has anyone else experienced th...

Resolved! Ebay charging 20+% fees for sales?

I was recently running some numbers on my latest sales on Ebay, and I realized that as of January 2024 I'm consistently being charged ~20% fees for every item I sell. I deducted the standard $0.30 per sale from the transactions and ran a percentage o...

First time Selling

This is my first time selling on ebay and I sold an item to two different accounts, yet the shipping labels have the exact same address to ship to. Is this a middle-man, or a scam. Thank you.