Selling

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Why do some sub categories exist for others but not when I list...

I'm not sure if this is just me or I'm doing something wrong (after 20 years) - I look up an item that is similar to something I want to list and I see in another sellers listing, at the top where it shows the categories, it has a category that doesn...

International selling and specific country exclusions.

Specifically I'm wondering where the settings are to include or exclude certain countries. I recently had two buyers from countries I'm happy to sell to contact me that they couldn't 'buy it now'. They were fro Germany and England. At some point year...

Resolved! My offer got accepted, I paid, but someone else got the item

I took advantage of a seller's make an offer, got accepted and paid. Next thing I know I am getting my payment refunded and an item I did not order arrives at my house. Seller says she made a mistake and sent the wrong item. So I said can I still get...

Flows in eBay's policy of reversing feedbacks ( the 30 days rule)

The buyer never messaged me about the alleged issue -he just posted a Negative feedback I did find out on his negative incidentally noticing that my selling score dropped witch was well after 30 days after that feed back was left. eBay did not notify...

returning an item

i am trying to return an item. so,,, i go to purchase history and click on more actions/return this item. then i click on item is defective, then next. then i fill in the box message to seller. /// then i want to continue but there is no "next" or no...

Sales Down? - This May Be Why

Not sure if you've noticed the "System Status" board, but there is an ongoing "disruption" affecting buyers.

Need a trading assistent in Eastern NC

I have a large lot (5k+ SKUs) of small engine parts that I need to list and sell. Looking for someone in the Eastern NC area to work with to get these listed and sold.

Buyer Circumvented Block - was still allowed to leave negative feedback?

Hi All, A buyer who circumvented a block I had on their main account used a secondary account to purchase the cheapest item on my store very clearly with the intent to leave negative feedback. I talked with an ebay representative on the phone and the...

What's with sellers deciding they can just cancel orders because the item sold too cheap?

Maybe this is more of a buying question, but I'd really like to put it to the audience of sellers. I've been on eBay as both buyer and seller for over 20 years. I'll admit that I love to jump on a great deal, either a B-I-N way below market, or an au...

Removal of listing

My listing for a mercedes benz baseball hat was removed ...Ebay sent this email. The hat is not counterfeit. I purchased it at a Mercedes bens dealer. How can I contact Ebay on this? Thank youWe had to remove your listing because it didn’t follow our...

What does the inscription on my silver cup mean?

I have a Derby S. Silver plated pitcher with the inscription "P.O.W. 1931 Mens Singles" does anyone know what type of tournament it could of come from? I thought tennis or golf but could not find any info in my research.P.O.W. does not come up except...

Selling Quantity

I have Several Items that have a Quantity , so when 1 sells, the item remains to show for buyers to buy. Yesterday I sold 2 of the item...Ebay Change the weight so it doubled, the box size stayed the same and the Buyer paid postage ONCE for the size ...

Ebay Robs me!!!

Sold item on dec 16thbuyer complained and got his moneyback because of ebays magnificantmoney back !!! Since then im trying to get my item backnow since 4 months and 229 euro loston the item ex shipping to spain!! Mailed the buyer almost 40 timescomp...

Buyer Wants to Return Item that Doesn't Fit, No Returns Policy

Buyer made a purchase for a shirt which included measurements in the description. The item was delivered 11 days ago. I have a "no returns" policy. The stated reason was that it didn't fit and in the comments, they said it was a cute top but too shor...

bug on seller dashboard

Anybody else having an issue by clicking on the following screenprint from the ebay seller dashboard.Its saying when clicking either of these 2 links that the information has moved.