The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 02-08-2014 08:06 PM
When EXPLORER 11 installed on my computer as a regular update, I was no longer able to pay for my winning bids because EXPLORER would stop and give me an error that it had encountered and error and had stopped working. Neither PayPal or E-bay will answer my question and I am frustrated. MICROSOFT claims that EXPLORER 11 should not have made any changes to stop the interaction between PayPAL and E-BAY although I do not believe that and EXPLORER 10 worked just fine. Does anyone have any answers to this problem?
on 02-08-2014 09:53 PM
There is also a way to 'hide' the updates too. Since I have IE10 blocked I don't have to worry about getting IE11 automatically updated either.
Microsoft did it for me tho so I can't explain how-you can try googling their help pages or give them a call-good luck.
02-08-2014 08:52 PM - edited 02-08-2014 08:54 PM
Easy-IE10 worked so go back to that.
First you may want to check and see if your running IE11 in compatabilty mode and if so take it out and see if it works-if not go back to IE10 and if you need help with that call Microsoft back.
I was lucky in that I'm using WIN7 so it came with IE9 installed and IE10 was just an update-very easy to go back to IE9 which I use not in compatability mode and works just fine-good luck.
on 02-08-2014 08:28 PM
Interesting, you might want to check to see if there are any Java Updates. That may help out.
on 02-08-2014 09:25 PM
same thing happened to me a few weeks back (I made a post on it here in the Answer Center) - ebay was working fine on my laptop but I got an "regular" update to E11 and eBay just stopped working (windows 7 on that laptop) - I rolled back to E10 and all was fine no problems and I didn't change anything else but that rollback - and I did not use compatibility mode - I gave that laptop to my daughter so I can't say what happens now