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testuser_susanfacilitator
Community Member
Posts: 3
Registered: ‎05-13-2013
Unable to link to my Paypal account

 

Hello,

 

Am trying to link to my Paypal sandbox business account from my eBay sandbox account. Am getting the message "Please check your email address and password and try again".

 

Need this to be resolved asap so as to proceed with testing our application.

 

Any help would be greatly appreciated.

 

Thank you

Susan

Other Answers: 6
my*quiet*place
Community Member
Posts: 7,385
Registered: ‎06-17-2005
Answered
in reply to testuser_susanfacilitator

Make sure you're not using and Caps. or spaces.

testuser_susanfacilitator
Community Member
Posts: 3
Registered: ‎05-13-2013
Answered
in reply to testuser_susanfacilitator

Am able to login to my Paypal Sandbox account from https://www.sandbox.paypal.com/ So, it does not seem to be an issue with incorrect username/password.

 

However, am not able to 'Link to My Paypal Account' from my ebay sandbox account.

 

Thanks,

Susan

lacemaker3
Community Member
Posts: 2,672
Registered: ‎11-11-2005
Answered
in reply to testuser_susanfacilitator

I have no idea what a "sandbox" account is. I've never heard of them.

 

I assume it is something to do with developing apps, so I suggest that you ask for help on that website or forum. This forum is for asking questions about buying and selling on eBay. I suspect that if any of the responders here knew what you were asking about, they would have chimed in by now.

 

As it says on the home page, this is a user-to-user forum. There are no eBay employess monitoring or replying here.

sunnysouth1
Community Member
Posts: 11,207
Registered: ‎11-02-2006
Answered
in reply to testuser_susanfacilitator

I don't know if this will help, but here is a link that might work:

http://pages.ebay.com/help/account/link-paypal.html


Sunny

Guilt: the gift that keeps on giving.
Erma Bombeck

lacemaker3
Community Member
Posts: 2,672
Registered: ‎11-11-2005
Answered
in reply to testuser_susanfacilitator

On PayPal, your user ID is your email address, so that message means that you were not able to log in properly. Either your email address, or your password, or both were typed wrong.

testuser_susanfacilitator
Community Member
Posts: 3
Registered: ‎05-13-2013
Answered
in reply to testuser_susanfacilitator

Thank you for the info :smileyhappy:

 

Will post in developer forum.