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Community Member
Posts: 2
Registered: ‎07-18-2011
Accepted Solution
I used a gift card, got a refund and Paypal stole my ebay refund? What can I do to get my money back?

Today, I finally received a refund from Paypal. I was surprised to find my account  balance with $0.00. I checked the history and apparently they tried to refund the money to my card, which was a gift card! THEY TOOK MY MONEY AND I HAVE NOTHING. Is there anyway to get the money back?

Accepted Solution
22shoes
Community Member
Posts: 6,108
Registered: ‎05-22-2005
Answered
in reply to d3athbyfir3

with regular credit cards, if a refund cannot be applied back to that card (for whatever reason) Paypal puts the money into your Paypal account balance.

 

Call Paypal.

Other Answers: 4
craneclimber1
Community Member
Posts: 8,591
Registered: ‎06-06-2011
Answered
in reply to d3athbyfir3

calm down...paypal did not steal your money.

if you don't know where to look for it, give them (paypal) a call.

they will be happy to help you steal it back.

 

22shoes
Community Member
Posts: 6,108
Registered: ‎05-22-2005
Answered
in reply to d3athbyfir3

Was it an eBay gift card?

 

If so, look here for the refund:

Your Paypal account

Profile tab

My Money

Gifts & Discounts   -------------> get redemption code.

 

 

ruths_dream
Community Member
Posts: 3,754
Registered: ‎07-25-2011
Answered
in reply to d3athbyfir3

hi Call ebay top right customer Support talk to a supervisor

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Community Member
Posts: 2
Registered: ‎07-18-2011
Answered
in reply to d3athbyfir3

Sorry for accusing but I used a visa gift card. I don't think Ebay can get me a redemption code for that. PayPal tried to refund me on the card. This was when they subtracted the total funds and left me with nothing because visa gift cards can't accept further money.