Ask a Mentor

Forum Posts

Sorted by:

Buyer gave wrong address

Where do I stand when I post something to the wrong address a buyer gave me

Hello, I verified my eBay account today with the intention of selling a used laptop. However, after verifying it and attempting to list the laptop, I received a message stating that I cannot list it on eBay because I have exceeded my monthly limit, a...

Restricted from selling coins and stamps

I unknownly posted a fake coin was restricted( everybody else blatantly abuses ebay)i got my selling priveleges back but still cant post money items please fix and ill try not to so wofoly be a scoundrel

Resolved! item stopped tracking / buyer wants refund

I shipped an item 10 days ago and it suddenly stopped tracking. Buyer wants refund; however she refuses to "go through the hassle" of contacting ebay to report item not received. Shes already left me a negative comment and demanding a refund. How sho...

Received item after Refunded

I received an item after a refund was issued. I sent it back return-to-sender per sellers request. Our mail carrier to it back. Now the seller is asking for proof that we sent it back. The mail carrier did not provide a tracking #.

Hola este pedido nolo an enviado quiero mi reembolso porfavoy

Quiero un reembolso este pedido nolo enviaro esta retrasado de mas

Need help with item received not as described. Seller was rude, accused me of lying and blocked me.

I ordered a pair of shoes advertised as size 7.I was looking to replace the exact same model of a discontinued HOKA recovery shoe.When I received them, they were at least 2 sizes smaller than advertised. I sent photos of the original authentic pair I...

Can I use a handwritten label instead of Packlink, and is it cheaper?

Important context is that I'm in Ireland and using An Post, and I'm just selling smaller single objects like old figures and DVDs, not gigantic lots. I just got my first sale, but was shocked to see that the postage added up to about 5 bucks when I'm...

How the heck does anyone get ahold of eBay???? This is an impossible situation !!!!!!!!!!!!!!!!!!1

I have tried every option over 30 times to contact eBay. It just takes me around & around & around.

Fraudulent buyer

First time posting here but Ebay customer service was of little help. A buyer claimed I misrepresented one of my items and posted negative feedback before contacting me (my first in 25 years). Buyer had 100% feedback so I thought I might have overloo...