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How to provide new information on an open case to customer service

I have gotten new information from the shipping company that I would like eBay customer service to have knowledge of.

"buy it now" and aunctioning an item at the same time

Can a seller put the same object to auction and at the same time, advertise the same object with the 'buy it now' only option. That seems somewhat unfair to those who participate in an aunction in good faith.

What should I do when an order is showing the "Order Details" for a different order?

Automated assistant is no help.

How do you contact a watcher of an item you are selling to offer them a deal

thank you in advance for your help

managed payment opt out

how to opt out

I didn't received refund.

I didn't received the shoes and the case was closed, but I never received refund.there is no one to contact and talk with except AI and all the articles. so weird. what's going on about eBay?if so, I will stop not use eBay anymore. it like scam.

I need an agent

how can I get Ebay to call me NOW

Buyer Wrong Address

A buyer put in the wrong address. I already got the label. How do I update it?

Product to Mexico

hi there i hope everthing is good my question is if I buy shoes here in USA and send it to address in Mexico please let me know ASAP tks best regards.

hand deliver a sold item

I prefer to hand deliver a sold item. The address of the buyer is within a reasonable distance and I would prefer not to ship it because it is fragile. I have had a buyer pick up furniture at my house so I assume it is possible to deliver too.

Offsite add fees

I’m finding offsite ad fees to be way too costly and not worth it anyone else? We already pay a ton of fees to begin with and it’s not getting easier but open to feedback and experiences

Resolved! Accidentally pulled up 2 shipping labels for 1 item.

Can I get a refund for a shipping label that wasn't used. I somehow managed to create 2 separate shipping labels for the same item. Can I get a refund for the 1 unpainted unused label I created ?

Have a US registered acct. But want to sell while I'm in Canada.

Is there a way I can continue using my account or do I need create account for ebay.ca. Obviously my concern is the shipping window and charge. Any advice would be great

Suspicious address

Buyer has no history and the address is a military address overseas

Charged all your funds for a shipping label

Hello, I sold my first item on ebay 5 days ago. It was a lego marvel set, I sold it for $135. It turns out I ended up paying $157 on the shipping label and cannot get my money back because the product was already delivered. Can anyone please explain ...

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Resolved! Accidentally pulled up 2 shipping labels for 1 item.

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