12-22-2013 04:21 AM
I bought an item on Nov 14, 2013,the item was shipped after few days,
the problem that i don't receive the item till now,and the tracking cose show that the item still on seller's country,
I opened a case to get back my money because i don't receive anything after the estimate delivery date and the item is on the post office on seller's country,
I asked the seller to send me a refund but he refused,so i escalted the dispute to Ebay,
Their decision was in the seller's favour,so i just lost my money for nothing,beside that,the seller will get back his goods and he takes my money
It's really unfair decision from Ebay Customer Support,i'm not going to take the risk again and buy from Ebay again because its no longer guaranteed,
Be carfull when you buy from Ebay..
12-22-2013 04:33 AM
12-22-2013 04:35 AM
you are right,but i should received now but there is nothing ! Ebay said that the goods are with customs on seller's country ! the seller will get back his goods and takes my money..
12-22-2013 06:55 AM - edited 12-22-2013 06:56 AM
Sorry this happened to you. As you bought the item from South Korea I suggest you stop by there to see if members can offer help.> http://www.auction.co.kr/
As far as the item not being delivered, "i don't receive anything after the estimate delivery date", a large portion of the world outside of Islam celebrate the holidays this time of year and sending gifts a very big part of it, slowing all forms of delivery including International to Algeria.
Hope this helps and I hope your item arrives!
12-30-2013 05:53 AM
You have 30 days from the estimated delivery date to file an Item Not Received, do it now.> http://resolutioncenter.ebay.com/
12-30-2013 02:35 PM
Open a case with pay pal you have 45 days from the time you paied
Am I missing something...? He already opened a case....he lost..! Once a case has been opened for a transaction....it cannot be opened twice.