eBay
  • Daily Deals
  • Sell
  • Customer Support
  • Shop Deals
Reply
Community Member
Posts: 4
Registered: ‎03-08-2009

Buyer refuses to pay for item!

What would be the next step when a buyer refuses to pay for a item, it hasn't been 4 days yet but she let me know she insn't going to pay for it!

Please use plain text.
glenda
Community Member
Posts: 13,084
Registered: ‎11-19-2002

Re: Buyer refuses to pay for item!

in reply to jemdrop61

You can send her a formal Request to Cancel Transaction at any time after listing end.  Otherwise, you wait 4 full days to open an Unpaid Item Dispute.


 


Both options are in the eBay Resolution Center.


 

Please use plain text.
Community Member
Posts: 2,334
Registered: ‎08-12-2011

Re: Buyer refuses to pay for item!

in reply to jemdrop61

Never let a deadbeat off the hook unless they wrote to you and have a good reason.  File an unpaid alert on the 4th day, 1 minute afterthe auction ended. If you try to file before, it won't work. 


Give them an additional 4 days and if no payment,  notify ebay and it will become an unpaid strike.


 


If you tell them to cancel, they can cancel and give you a neg. They can also refuse to cancel and give you a neg. and you are stuck with the final value fees.  So why take a chance on a negative and the greedy pigs at Ebay making money on a transaction that you did not get paid for?

Please use plain text.