Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Got a negative from a buyer for using the post office

Mailed it free of charge, they say they didn't get it until 5 days later even though tracking stated it was delivered. My fault for using the USPS! Yes, I actually mailed it, and quickly too. They contact me saying I should not have used the USPS for...

Ship from address for sellers

HelloI searched a lot on the Internet but did not find any information that would help me in this regardThis account is registered with my Jordanian information and address, and I have a friend in the United States, so I will tell him the products he...

Seller express payment fee

So I have my payment set to daily does that mean they’re going to charge me an express payment fee every day?

Ebay Shipping Supplies Shorted My Shipping Boxes Order

This is a new one for me. Thru Ebay shipping supplies, I used my quarterly $50.00 code. Ordered two cases of 4x4x4 boxes, 25 per box. And a dozen rolls of tape. Big box shows up with one case of 25 4x4x4 boxes with the dozen rolls of tape. Shorted me...

Customer service is a waste of time

I am not even sure there really is customer service. They can never do anything. They can not tell you who can help. They do not relay information.I cannot wait until my last items are cleared and I can never use ebay again.Sad. Had an account for ye...

Is there a way to do a search of your SKU for your active listing ?

shipping

Hello, so I just sold my first item on ebay and my question is do I ship the item to the buyer after I get the payment or ship it now before I get the payment? I think I know the answer but I want to be sureThank You

Is There A Drought Going On??? NO POLITICS PLEASE

I hate these threads, but did someone pull the plug? I have consistent sales…not that I am getting rich, but they are steady. This week and it actually started last weekend have been non existent. Over last weekend I noticed it, I I have one sale tod...

Item still showing as active after a purchase

Good morning, I really need some help as I have an issue that has caused me some recent problems as well as a mark against me in the past. I was under the impression that the system automatically updates as item sell, and they are removed no longer s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Very scary trust breaking recent events with eBay as a 7 Figure Top rated seller

Hey all, I hope you're selling like crazy!I'd like to start off by saying the past 2 years I have been selling on eBay have been very good. A blessing really. We sold about $2,500,00 in that time and I have been very happy with eBays customer service...

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Scammer?

Need some help with this one please! I am a new seller on eBay but I got some insights from someone that I buy a lot of parts from he has been walking me through the process of being a good seller on eBay. I always triple check my items before listin...

ebay authenticator returned my new supreme shoes with damaged and moldy supreme shoes

Sold a new supreme shoes (First 5 pictures before ship out and i even put marked on it).Shipped to ebay authenticator.ebay authenticator said: used item and return to seller.Received return and totally damaged and moldy supreme shoes (the last 4 pict...

eBay has a warning on a message from potential buyer that I have them blocked but I don't

Received a message from a potential buyer today that eBay wouldn't let her buy an item because she'd already bought from me within 10 days and she hadn't. I don't have a rule about 10 days. But in the message was a warning from eBay that I have this ...

Question concerning delivery times.

I will try to keep this short. I sold an item on a Saturday and shipped it that following Monday with USPS Ground. About a week later the buyer filed a NAD return request and in the request she stated that the item was fine, however she had purchased...