on 10-06-2011 01:55 PM
It's credit for Final Values Fees charged by eBay when a buyer doesn't pay, & the seller successfully opens/closes an Unpaid Item Dispute...
...or when the buyer & seller mutually agree to cancel the transaction, & the buyer agrees to eBay's Cancellation Request that a seller generates.
on 10-06-2011 01:51 PM
That's when the final value fee (the commission that is charged when an item sells) is credited back to the seller.
Usually, when a buyer doesn't actually pay for the item that they win, the seller completes an Unpaid Item Dispute or Cancel Transaction procedure to get a final value fee credit.
on 08-02-2012 04:08 PM
How do I receive a Final Value Fee credit if I refunded my buyer through PayPal? Buyer was expecting a different model, but I told him Not to return the item, but I would give him a Full refund.
I opened a case on Ebay.(at least I think this is how I'm supposed to do it, since Ebay makes it sooooo confusing.)
There must be an easier way to do this.....?