• Daily Deals
  • Sell
  • Customer Support
Community Member
Posts: 1
Registered: ‎02-04-2013
How do I cancel an order I have already paid for but haven't yet received? The seller also has not shipped the .

I ordered a book for school almost 2 weeks ago. The seller has yet to ship my book and I already missed my assignments. I've messaged the seller to try and see if I could pick my book up seeing that we don't live so far away from each other. The seller won't answer my messages and has yet to ship my item. Can I cancel the order since it has not been shipped and be refunded my full pay?

Other Answers: 3
Community Member
Posts: 36,792
Registered: ‎05-11-2005
in reply to num3jay

How do you know he hasn't shipped if he's not answering? Sellers are not required to mark little My eBay icons.

Community Member
Posts: 4,880
Registered: ‎03-10-2007
in reply to num3jay

You can't cancel.  The seller would have to send you a request to cancel.  What you can do is file a claim for an Item Not Received in the Resolution Center.

Real people believe that if it ain't broke, don't fix it.
Engineers believe that if it ain't broke, it doesn't have enough features.

Community Member
Posts: 10,951
Registered: ‎01-08-2007
in reply to num3jay

You bought a book thru Half.com - is that the one?  I so, here is the link for their buyer protection policy:



OP's - give details and don't make us guess what you're asking
use complete sentences and paragraphs (easier to read)
don't type in all caps (hard to read)

RESPONDER's - be polite and not berating or condescending or sarcastic
don't correct the OP's spelling, etc. - that's not what we're here for
don't type in large fonts - just as bad as OP typing in caps