on 02-04-2013 01:28 PM
I ordered a book for school almost 2 weeks ago. The seller has yet to ship my book and I already missed my assignments. I've messaged the seller to try and see if I could pick my book up seeing that we don't live so far away from each other. The seller won't answer my messages and has yet to ship my item. Can I cancel the order since it has not been shipped and be refunded my full pay?
on 02-04-2013 01:35 PM
You can't cancel. The seller would have to send you a request to cancel. What you can do is file a claim for an Item Not Received in the Resolution Center.
on 02-04-2013 06:29 PM
You bought a book thru Half.com - is that the one? I so, here is the link for their buyer protection policy: