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Access to answering questions on this board is restricted to members who are part of our Community Experts program. Community Experts are members of our Community who have been recognized for offering consistent, high-quality support to other Community members. Experts can be self-nominated, nominated by other Community users or selected by the Community Team.

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Hello, today I got a message that my seller level is Below Standard in the global region. It's because the shipping for a buyer is longer than 7 days? Please explain to me what I'm doing wrong and how to correct it?
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I ordered an item from a seller on eBay. I later got an email that said the sellers account was hacked and the order was cancelled. If I ordered using my PayPal account how do I get my money back. I can go through the money back guarantee on eBay, but they are making me ask the seller for a refund a...
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Hey Ebay-The watchlist button is missing on some ads.
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How long do I have to wait before I can offer an item on a second chance offering. We are on the fourth day. I have tried to open an Unpaid Item against the buyer but it keeps telling me I have to wait until March 30, which is today.
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Come with a 60 day warrety ,should the seller refund my money or not?item number is 272160491996.They have not been very helpful.said he will give me $15.00 back,cost me $45.00 i think.Plus the mechanic $100 to redo the job.Just not happy.
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I contact to yoy because I was very disapointed about your service. I sent the return request with the seller but the seller did not contact me. I try to cliked on the "More actions" and try to find the "Ask eBay to step in" but I cannot find that link. The seller is a liar. He sell the fake item to...
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Yesterday I bid on gas grill that had a really great price. After bidding I noticed that the seller had no previous sales and no other listings. Usually I check this info but didn't this time. I looked some more and found the same grill listed 3 times by sellers with no previous sales and no other i...
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Hello, I am a reseller of telecom hardware and purchase frequently from Ebay. My feedback profile has all the information of those items that I have purchased. Is there a way that I can prohibit the items to apprear but still show the feedback information. My competitors can see the items I am purch...
by in Member To Member Support | Updated by house*of*paws
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So I've spent the past hour searching for an email to contact eBay customer service directly and I'm very dissapointed that there isn't one. Poor customer service eBay. So my question, I recieved a message from a user that was created today (March 30th, 2017) with the following text: Hello seller,I ...
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Hello, I would like to buy more than one item from a seller and get one shipping charge for all rather than each shipping summed.I added multiple items to my cart and would like to get an invoice from the seller (top right button on "Your eBay Shopping Cart").I click "Request total from seller" butt...
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Yesterday, I went to pay for an item and change the shipping address. I set it up to pay but never "Confirmed." becase I realized I should contact seller and have an invoice sent since new address would cost less. I closed out page and emailed seller. She replied back that it showed up as PAID (way ...
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Dear, I have an open return case with seller. When I received my item, I noticed that it is defected, but still works. I contacted the seller and he promised to refund me 10$ for this. It was ok for me. But he never sent it. That's why I opened case, which automaticaly became an return case. When ca...
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I have a Ralph lauren sweater shirt with tags and labels attached and all showing very clearley on my photos with all my other Lauren listingsI bought it at a very well known department store myself where I buy most of my things.... and I am told on the phone by someone in India that was very very h...
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What if I pay cash in person ?
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Time has expired, I have not received the order nor received a refund, please help me solve the problem immediately.
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Help us to get a way to contact eBay by email.Products on eBay All description of the products is not correct.
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your bisnes comarce modiell sera des informations des produit des bon qualite den monsite web
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I recently purchased a battery charger from a user that has either been suspended or deactivated. 272607012613 is the order number. I'm going to check my paypal and my bank account to see if I've been refunded or what? The question is, will I still receive the item?
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Is this genuine? It gives an option for them to ring you, when they rang it said america on my phone, I didn't want to answee incase it charged me! Stuck now as can't order anything!
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I thought I left much deserved negative feedback for a seller, but I don't see it anywhere. Still says the seller has 100% positive feedback. BTW, eBay issued me a full refund and didn't require me to return the item.
by in Member To Member Support | Updated by mr_lees_deals
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On 23rd March, at 8.04 am, I purchased Brand new LG G4 mobile item No. 132130187439 from eBay India. eBay India is seller friendly and does not care much about issues of buyers. Seller, in item description, mentioned that he will ship the order within 30 hours of receiving payment. On 26th March, af...
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I have trouble entering the address
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I have over $80 eBay credit and when I buy new items, I getr charged on Paypal. **bleep** Why isn't it as intelligent as Amazon? Automation in 2017... heard of it?
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Hello and please help me. I have sold my iphone, but buyer could't pay for this. I asked to ebay to add me to unpaid item cases, but few minutes ago they said me that my case was closed because me buyer paid for the item. I did't received money on my paypal account and please tell me what should I c...
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I had a claim and they never gave me back my refund and eBay is suppose to have a 100% money back guaranteed and they obviously lie to me and now I am not getting my money back **bleep**s
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Bought item, seller closed eBay account, resolution center appears to be programmed only to allow you to open cases on items that are 'still on the website' No viable way to contact customer service. What now?
by in Member To Member Support | Updated by disneyshopper
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There is an item in my watch list that I cannot remove, no matter how many times I delete it or unwatch it - it always comes back. It has been there for months, and even when the listing expires, it is listed again and shows up on my watch list. I purchased this item probably a year ago and I don't ...
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