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Unable to use eBay gift card

Hi, I received two eBay gift cards about a week ago, and I tried to use them just now to buy things on eBay, but I receive the following error message for both cards: "The coupon code can't be used for your purchase. This coupon code is not yet ready for use. Please try again later." I don't have a gift receipt for either one, so I can't go back to where they were originally purchased and activate them or get a refund. I used the full 13 digit code on the back (I scratched the last four out). What can I do to fix this?

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