Return Value

[joaquimsantos1987]

Good afternoon. I made a purchase via your site, one of whose articles was defective.
I informed the seller which indicated to me that I sent him back and that I would resume the article and gave back all the value of the shipping cost.
already sent all copies of the receipt and sending the carrier already received and also the item, but was not refunded me the article sending value.,
the seller did not respond to e-mail me since informed him that already had arrived the article.
that can help me?

the seller is called sbc_trading