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Didn't receive your discount or credit

Hello,

 

I had an item sell and the buyer did not pay.  I cancelled the order but when cancelling I put the reason as "the buyer wanted to cancel" Is it possible to "uncancel" the transaction so that I may either open an unpaid case or cancel with another reason which will get me my credit faster?  Currently, I cannot do anything with the transaction as I believe the buyer must confirm the cancellation.  Seeing that the buyer was not agreeable to the terms, I dont' even expect him/her to respond to my request to confirm the cancellation.  What are my options?

 

The reason for this question is that I am going to be billed the ebay fees for an item that sold but wasn't paid for but I cannot cancel either.

 

 

Thank you!

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