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Didn't receive an Item

Greetings,

 

on June 13 I boght the backpack "Osprey Atmos 65" from the seller "map11811". The item should arrive on the address on June 22, Sunday, but till now I haven't got it. The seller claims that he has sent it on June 16 and wrote me last answer on June 24, where he saies that "He is in medical school and have been so busy he honestly can't remember what day he dropped it". 

 

I have already "opened the request" and I have to wait till July 3 (which is my birthday), but the another problem is that I was preparing for the trip which should be my vacation and was waitting it for whole year and my group already left without me... they will wait me in another city till july 2, but i can not go out if I do not have the backpack. 

 

Please, I would like to kindly ask you, can you contact somehow the seller and chack if the item is really on the way because i'm really in desperate situation? If no, I will need the payback to buy the backpack as soon as it is possible :(.

 

I'm counting on you

 

Sincerely

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